Wendy's — Restaurant in Loveland

I went through drive though for lunch, I ordered a large coffee and was told that it was going to be at least 3 minutes for them to brew a pot I said okay and I requested that they not pour the coffee cup until the pot was done brewing as I drink my coffee black and when you put the cup under it at the beginning of the Brew all the extra strong coffee goes in the cup and the residual in the pot is basically colored water I was told it was going to be an extra 2 minutes and I said that's fine that's better than having to start over when I pulled around to the first window within 30 seconds I was handed my food and my coffee that was obviously brewed directly into the cup I went into complain to the manager and she offered me another coffee brought it out and said it was from the same batch in form issue was the manager and that she had just brewed it and it was fresh and offered no other solutions this has been a huge waste of time for me and despite the fact that the person who took my order did their job and was willing to follow instructions the manager chose to ignore those instructions to make sure that their drive-thru times maintain standards I do not recommend this place they are horrible the Wendy's and Windsor is far superior you get fresh food in half the time thank you for not resolving my problem mismanager and that is why you...

I usually come here to get my foods because I work right across the stress. My experiences has been excellent so far. But today I had the worst experience ever. My sister and I ordered two large fries and 20 pieces chicken nuggets to go. Usually I wait for less than 5 minutes for my order. However, today I waited for more than 20 minutes for it.

The people that came after my sister and I got their foods, but ours still haven't come out. We thought we give them a few more minutes but as time go by, we still didn't get anything. When my sister came up to her to ask about our order "Excuse me, do you guys have the large fries?" She replied with yeah but didn't even remember that our order didn't come out yet.

I told her we have been waiting for a long time and still haven't gotten anything. And she said sorry and went to get our foods for us. When she fill the fried up, the fries carrier isn't even full. It was just a little bit over half full, and we order two but she only give us one.

Honestly, I never complain about anything no matter where I go even if the service is bad and this is my first time. I don't think I will ever be eating from this place ever again. I pay for the food yet it didn't...

My boyfriend and I ordered an online order that turned out very depressing. We ordered a kids meal, 1 drink, a frosty and a baconater combo along with spicy chk nuggets and a choc chip cookie. I understand it was super late and right before close, but they were talking so quickly we didn’t even have time to process what they were saying. They told us that they were out of frostys so they’d give us a few extra choc chip cookies for “dessert” instead even though we had already paid for everything which btw was 30 dollars. At first we understood. Then we got home and saw that they gave us 0 cookies even though we already paid for one, no frosty, and on top of that no straw for our 1 singular drink, and NO ketchup packets when I put down that I wanted at least 5. I’m not trying to be rude, but how can you mess up an online order everything was written down and we ended up paying extra money for food we didn’t even end up getting. Very dissatisfied and def want at least some of...