Pink Pony — Restaurant in Mackinac Island

Every tourist going on google maps to search for a place to go for dinner has come across the Pink Pony Restaurant. I am here to state the truth and nothing but, for fear that an unsuspecting evil lurks in the cracks between this plush pink palace. This place has bestowed an unforgivable and time wasting experience onto me that I cannot keep to myself. Here is the reality of my dinner at the Pink Pony on a Saturday evening dinner service: Upon check in at the front desk, me and my partner were informed that the dinner service begins at 4:30, but that we could be seated earlier and order appetizers, drinks, etc. We were fine with this, and waited a short amount of time before being seated in the main room at 3:50. I was excited to be in such a beautifully decorated place; pink walls, equine art, fun music and an overall bustling atmosphere. We waited shortly before our server greeted us with menus and water. My partner and I both ordered diet coke, but I like to ask for lemon on the side as a personal preference. She leaves and comes back quickly with both diet cokes, no lemon, but no big deal, i know people forget things and i wait a little while before I let her know. The restaurant begins getting steadily busier, and I recognize that our server in particular is getting sat with more tables as the dinner service progresses. It is clearly a hot spot. Upon asking her for the lemon and her then retrieving it, my partner informed me that she gave me an exasperated look which I did not catch. Again, no big deal. We ordered our appetizer, the Pony Wings, bone in with the Asian sauce. $17 is a hefty price to pay for 6 wings and 3 pieces of celery and carrots, but we enjoyed them, and it set a good precedent for the meal to come. Our server then approached us at 4:20, 10 minutes before the aforementioned dinner service was to begin. She informed us that she was able to write down our order now and then send it to the kitchen after 10 minutes have passed. I decided on the french dip sandwich with fries, while my partner ordered the beer battered whitefish. She leaves with our order as well as our hopes and dreams. Me and my partner get our conversation flowing, and don’t particularly realize time passing until the tables around us, which were sat long after we did, began receiving their orders in a very timely manner. Even larger parties, with 4 or 5 people, were getting their entrees out. I checked my phone, and it was already 5:10, with the only word from our server being to refill our drinks. We didn’t get any updates on our food up until this point. After checking the time, I glance around and cannot find our server. After another 10 minutes, I see her talking extensively to one of her tables about their trip and the weather. Assuming she caught our glance, she comes over and offhandedly says that our “food will be ready soon”, with a begrudging tone of dismissal. She then disappears again. Another 10 minutes and our food arrives. I receive a pathetic portion of sandwich, with each half being about the size of my fist. I have very small hands. My partner on the other hand was quite excited for his 2 pieces of fish, until he bit into it and realized that it still had the nasty, slimy grey skin on it, complete with scales! I don’t like fish, but upon looking at the state of his meal, i felt such genuine disgust that i had to take a picture. I will admit, I was seething at the time. My sandwich was 28$ and his fish was 29$. Being a tourist, you expect the restaurants you visit to become part of the memories you cherish. I was really looking forward to coming to a restaurant that proudly boasts itself to be one of the best places to eat in america. I can acknowledge that the issues with the service are stemming from a reliance on teenage seasonal workers, and it was abundantly clear that our server forgot to put our order in and poorly covered it up. We left the Pink Pony restaurant with disappointment. Please, avoid the pink pony. Spend your money anywhere else, and you will end up...

Located within the idyllic beauty of Mackinac Island, The Pink Pony exudes a unique charm that instantly captivates visitors. During our recent visit, we were greeted by a vibrant, pink-themed decor that perfectly complemented the island's laid-back atmosphere. The cozy indoor dining area seamlessly transitioned into a bustling outdoor deck, offering breathtaking views of the marina and Lake Huron. It was the ideal spot to indulge in a leisurely lunch while soaking up the picturesque island scenery. The Prime Rib Au Jus was the meal, I was eagerly anticipating a flavorsome culinary experience, and The Pink Pony did not disappoint. The 10 oz. slow-roasted angus beef arrived at our table, exuding an enticing aroma that hinted at the culinary delights to come. From the first bite, it was evident that this was no ordinary steak; it was a masterpiece of culinary craftsmanship. The steak was impeccably cooked to perfection, boasting a succulent tenderness that practically melted in my mouth with each bite. Every slice revealed juicy, mouthwatering goodness, with a rich depth of flavor that left a lasting impression. The accompanying Michigan seasonal vegetables provided a delightful burst of freshness, perfectly complementing the hearty essence of the prime rib. The parmesan smashed potatoes were a revelation, offering a comforting creaminess punctuated by the sharpness of the cheese. And let's not forget the horseradish cream sauce, which added a subtle yet tantalizing kick to each forkful of steak. The Prime Rib Au Jus at The Pink Pony was a culinary masterpiece that transcended expectations. From the charming ambiance to the impeccable flavors, every aspect of the dining experience was nothing short of exceptional. Whether you're a visitor to Mackinac Island or a local looking for a culinary adventure, a visit to The Pink Pony is an absolute must. It's a dining destination that delights the senses and leaves a lasting impression of...

Disappointed with service. My brother had just got married and a lot of us headed to the pink pony to continue the lovely celebration. I left my physical ID in my hotel but I had a certified ID on my phone. The guard at the front said he would let me in only this time and next time I needed the physical. When I go up to the bar to order a drink the lady asks once again for my sister and I’s IDs. I showed her the photo and she said I need the physical to get a drink, so I just decided to order some waters and a quesadilla. Then I was enjoying good conversation with friends and family and realize the quesadilla is taking a while. My sister goes up to see what’s happening and they give her the quesadilla in a to go bag. We thought oh maybe they couldn’t find our table and sat at a table and started eating with some friends from our party. We were once again rudely asked to leave. I had multiple people including my aunt tried to vouch for me and my age. I am 28 years old. One of guys at the bar claimed it’s “federal law” to have a physical ID which is false information. There are many states that except the certified digital version. I wasn’t going to walk back 30 minutes in the freezing cold just to get my valid ID from the hotel room when I had a perfectly acceptable version on my phone. As I was saying good bye to loved ones that I haven’t seen in a while since I live out of country, I had what appeared to be the manager once again tell me to leave and had to escort me out as if I was some kind of criminal. It was truly inappropriate considering the circumstances. I was literally drinking water and eating a quesadilla. It appears as though they have lost all common sense and would have accepted a physical fake ID over a legitimate digital version. Terrible experience and extremely unnecessary. I have never experienced treatment like this at a...