The Honey Baked Ham Company — Restaurant in Maine Township

Honey Baked Ham had come recommended to us on several occasions so this year for Thanksgiving we decided to go ahead and try it out. We had out of town guests and it was really important that everything be perfect. We ordered a handful of sides that both in the store, and on the website, there were pictures of these wonderful looking side dishes so we ordered almost $200 worth of these side dishes for pick up the Tuesday before Thanksgiving. When I arrived to pick up the order, to my surprise and dismay, what had appeared to be the wonderfully crafted side dishes were actually FROZEN boxes! Like frozen dinners from Walmart! Now it was Tuesday and there was not time to try to get together a replacement. So I mistakenly proceeded with these frozen dinners. I popped them in the oven as the directions stated and what a disappointment! They were all horrible with the exception of the beans. I mean really horrible! Not something I would put in from of my dog let alone guests for Thanksgiving dinner. Everything went in the garbage! We were out shopping like maniacs Thanksgiving morning in an attempt to salvage what should have been a festive and relaxing day. Honey Baked Ham, you ruined our Thanksgiving. And you can't give it back. The least you can do is offer some sort of refund!

I will NEVER enter your store again. And I suggest nobody else...

I visited this location on Dempster Avenue in Morton Grove for the first time and bought a very good ham. Kevin was very helpful. I had issues with the survey system indicated on the receipt. My essay answers were positive. The customer care and ham was excellent. The ham may cost more but was low in fat,...

Decided to try this place and even though I placed my order online for pick it up, they hadn’t even started on it when I arrived. Another problem was that they didn’t even have the ciabatta roll for my sandwich and had no choice than to substitute it. Bad service, long wait,...