Coachlight Restaurant — Restaurant in Marquette

First I'd like to say mad props to the owner. I think he's doing the best that he can. My experience was terrible was not greeted. So we sat down at a booth. It took the waitress 7 minutes to get to our table. She then said she'd be right back. she wanted to drop a check off. The check could of waited. She did not come over with menus and asked us if we wanted menus. We replied of course we want menus. She then brought the menus over 2 minutes later just threw the menus at the table then said do you guys want something to drink. Of course we want something to drink. It is called upselling can I grab you a coffee oh and by the way we have awesome orange juice. Then it took about three minutes to get our drinks. The coffee was watered down you could tell that I had not been changed. When you serve breakfast you have to make sure that your coffee is fresh that is like a signature. no spoon either my friend made do with the fork. they were not busy either. Then it took her about another 5 minutes maybe 7 minutes to come over and get order. Remind you the whole time we kept it cool and we were respectful. I noticed the owner grabbed menus for the table that was right next to us grabbed all the condiments grab their drinks. Took their order. By this time our order was already placed. The table next to us got their food before us. I ordered an omelet which was called tex Mex one of my favorite omelettes to order at any breakfast place I go to. My friend ordered his omelette. I asked her a head of time to bring me some ketchup. She did not bring any condiments over when the food finally did come up she said she grab condiments. I took a bite of my omelette and threw up in my mouth. The Omelette was thin not fluffy and it was all wet because the ground beef was not strained properly. My friend finally got fed up and went and got his own condiments. She then came over when she had the time and asked how the food was. I told her I was not interested in the omelette.She didn't care to ask why she just grabbed the plate from me I was starving so I asked nicely if I could have the toast. I quickly grabbed half of the toast. Then she asked me if I wanted the other half. I declined she already taken the plate from me. My omelette came out with one tomato on top and I'm talking about a square sized tomato. My friend took a few bites of his omelette and he didn't eat it either. At this time my friend went and spoke to the owner. Then we had three waitresses come back to back asking if he wanted a refill on the coffee. I'm disappointed because the coach light has always been an awesome place. Yes my meal was taken off the bill but I wanted to eat breakfast. By the time we got up to pay the bill we noticed the waitress coming from the back laughing with another co-worker and when she realized that we are explaining to the owner that we were mostly disappointed by the waitress she then started slamming dishes. He did say that he was understaffed I saw at least six waitresses if you've ever been on the coach light they have two rooms. I worked in a diner that was a twice the size and we had six waitresses. I just know when I serve somebody I make sure they have their menus in front of them I grab their drinks. Grab the condiments once the food is dropped off I wait about a minute and I go back in and make sure everything is okay. And if something isn't okay I don't quickly grab the plate. I understand that cooks make mistakes all the time. It just seemed that a lot of the waitresses we're not being attentive to their tables instead they were busy with buckets I don't even know what they were doing with the buckets. It didn't seem like any of them wanted to be there. When I walk into an establishment I like to be greeted and I like to be treated with respect. I'm sorry that I have to leave this review and I still have high hopes for the coach light. But I will not be going there again. And I'm disappointed that my name has to be on the review. wish...

Horrendous service, great food Hostess actually pushed my wife aside after asking customers who were leaving if they were coming back or if she should remove their names from the list Poorly seated tables, party of 3 at a 6 place table, our party of 5 was at a 4 place table Waitress took years between visits, they seemed to have ample staff, party of 4 seated after us was served before we got our food order in Waitress forgot a coffee No grape jelly for toast Took bowl of jellies before we could even apply them, luckily our childish friend had stolen all of the strawberries as a joke before (bowl arrives, friend takes jellies, food arrives but bowl is taken) Poor menu - Short stack of 2 blueberry pancakes = 7 dollars, but only 6 dollars for 2 blueberry pancakes ala carte. They don't even offer a tall stack of pancakes Food was a bit small, exception was toast and hashbrowns Despite the lack of waffle, it was great! Overall, for our 90 minute breakfast, we spent most of it waiting for...

I was born raised in restaurants and love the experience of Family/ Mom and Pop type restaurants. We took my Mother In Law there for lunch. The place was practically empty on a Friday at lunch. We sat down and when taking our drinks the waitress was short and no very welcoming. She returned and took our order. Well waiting for our food a lady came in with 2 dogs on leashes. Our waitress and other staff were petting both dogs and returning to handling equipment, drinks and food without washing hands numerous times. The 3 of us were appalled and tempted the leave before the food even arrived. The dogs were behind the counter by the the to-go containers, cups and other sanitary equipment. As well as under the counter. At one point the owner of dogs went behind leaving the dogs and told them to stay there. Needless to say it was a horrible experience and the sanitary standards are highly...