Ben Thanh Restaurant — Restaurant in Matthews

This is second time i come back I keep tell my mind dont never ever back after the first time, but it been a long time so we for got. The place alway slow when we come but alway waiting 10-15 minuter for them come out and ask about oder 🫣

First visit a year ago, i oder Pork noodle( Hu tieu) all the meat in bowl i could not eat because it smell bad( old meat lelf over night)

Second time we comeback, the pan cake, its good but the pork meat they keep over night again, smell bad,....

The quail fire over like charcoal

Funny, when we tell each other about how bad the food, the guys stay away he heard that ( waitress) he said if u want good food come back Vietname ? What 😖😵‍💫... when open the restaunant make sure you cook good, not lelf overnight :( Example :For pan cake , the pork meat can not boil, and keep over than put on the top? It need to be cook the same time 😖😖 🥴When i check out, i hear the lady ( she is waiter too) told 2 guys who is signing on the bill and the font of me:" make sure you have to put the tip in " What ? They can tip you if they want? Why you ask for...

I have to write about the great experience we had celebrating my boyfriend’s 50th birthday at Ben Thanh. And give special thanks to Mai and her brother Cuong for reserving for us space in their separate dining area for the dinner party and providing us with amazing service and excellent food. Our guests had a wonderful time. Almost no one other than us had eaten Vietnamese food before. I lived in southern CA before and ate Vietnamese food there a lot so I know that the food at Ben Thanh was really good when it came out! Good quality, great taste, authentic, great presentation. Because no one knew what or how to order, Cuong knew their menu inside and out and could advise on any questions and recommend which menu #s to order from. It was brilliant to watch. Then we ordered appetizers for the table and they came out very quickly and well presented for the quantity we ordered. Same with the entrees everyone ordered. And drinks. It was a really pleasant evening and positive experience for our guests. And we had a nice time celebrating a...

Overall 2.9/10 - This dining spot's aesthetic appeal couldn't compensate for the subpar service and disappointing meal quality, leading to an unsatisfying experience.

Atmosphere 6.6/10: While visually appealing with unique decor and various sections, the cleanliness was just passable, and the staff's unwelcoming demeanor detracted from the overall ambiance.

Service 3.8/10: The lack of a welcoming vibe and necessity to request basic amenities like water made the service feel inattentive and inadequate.

Fresh Rolls 1.1/10: These were poorly prepared with sticky rice paper, which is typically a sign of over-soaking or poor quality wraps, making them difficult to handle and enjoy.

Pho 2.2/10: The broth lacked depth, and the low-quality meat was inedible, significantly undermining the authenticity and enjoyment of the dish.

Value 1.2/10: The overall experience did not justify the cost, particularly with the poor service and disappointing food quality, leaving a feeling of dissatisfaction and...