Rooster's Restaurant — Restaurant in Medford

The best items on the menu seem to run out just after a few hours of opening. Good luck trying to get anything with Cinnamon after 10:30am. Been to this place twice now, and sadly, the overall vibes just haven't been positive. Both times in particular, there seemed to be one staff member that was a delight, and the other, a complete disaster. Naturally, my partner and I were always served by the latter. Waters didn't get refilled unless asked, the two times my coffee did get refilled were by the awesome waitress (not our main server) and the check was brought out about 2 min after the food came. We've experienced this twice now. Other tables around us seem to be given the check after their meal was finished, and they were also asked if they wanted any dessert.

Maybe it's relevant to say I'm a person of color. I feel the need to mention this because sometimes these experiences feel a bit too "on purpose" and perhaps my partner and I were receiving minimal effort from the main server due to our race. I don't believe the business is discriminatory, but it's just kind of an awkward observation when the only people getting bad service are minorities. I'll just believe the server we had was just having an off couple weeks.

Either way - there's plenty of other places in town to get breakfast. I won't be giving this place...

For the first time in years, i visited Roosters. I remember it as a delicious place to dine and to save room for their wonderful pies. But its changed. Kind of a honky tonk feel...maybe for the breakfast after "drinkin"? Cowboy music a playin, everyone in slow laidback gear. Not much customers. I had called my order in for pick up. " Do u have any other benidicts?" "Spinach, tomato avo, yes thats the one i want, great, thank you!" Hardley anyone there, but it was a 10 minute wait besides my driving time (in honky tonkville). When i got home with my prize....I was surprised....to find a plain HAM benidict with the thinnest, smallest layer of hash browns I've ever seen. The ham was the thickcut ham, layed under the eggs. All you could taste with that delicate dish was HAM. The creaminess of the dish was lost and the richness bowed over with mere ham flavor. Forget the hashbrowns, they were just a smattering of left over, tough potatoes. All for the gormet price of $15.50. Basically ham and eggs and a half order of potatoes, no fruit like Black Bear, their competion, and no smiles. Black Bear is always crowded. You could be the place just down the street with great service and better, faster food. And wonderful pies. I'm sorry to say, Roosters is nothing to crow about...rather eat crow, becaused you stopped there....

Very sad how this place has digressed. Been going there for 30 years. Twice in the last month we were in and it is just terrible, starting with the service but also the overall lack of quality on the food. All of the help we were in contact with, exception being one high school aged young lady who was very nice and helpful, should not be allowed in the food service business. Very poor attitudes and low skill set for this work. Food was not what wife and I ordered on either meal. When we questioned it we were addressed rudely by the lady that waited on us and she said, "that's the way we make it here and we don't make substitutions" I ordered over easy on the eggs and they came scrambled! Food was very bland and not well prepared. I understand things change over time, however, there are basic things that never change in a customer service business if you have designs on staying around long, starting with energy level, politeness and skill set. This is more a general commentary on the work force these days. Many of them have a sense of entitlement and have never learned how to work. Mark my words, these folks will be out of business in the not to distant future. We will...