The Boba Spot — Restaurant in Miami Lakes

The experience my family and I had was awful. It took 20 minutes for them to get 3 drinks out and they didn’t even put in the 4th order. My drink was made incorrectly (I ordered oat milk because I’m severely allergic to dairy and they used 2%). All of the drinks were MUCH too sweet, and the service was generally lacking. I felt like they didn’t like that we were there and that every order was an inconvenience. Oh, they also didn’t have any toilet paper in the bathroom. :) I’m shocked that this place is surviving with the terrible quality of drinks and service.

Edit in response to owner's response: I completely understand that stores get busy, and I have no problem waiting when employees are doing everything they can to get drinks out as quickly as possible. The gentlemen behind the counter were not rushed, as we were the only people in the line, and they didn't seem to have any sense of urgency in preparing our drinks. Hence, the 20 minutes wait after ordering and receiving only 3 out of 4 drinks.

I will give credit where credit is due, but it's...

If I could give no stars I would but it's impossible to do that to write a review I gave no stars on food service in atmosphere had a lot of tension not to mention you order to marshmallow frappes that word liquid with no ice in it and she tried to alibi it to say that or it's because we poured hot coffee on it then proceeded to laugh in our face and not fix it. Worst customer service ever and I'm so appalled at how we were treated in this place I don't know if it's because of my skin color or heritage or what it could have been but it seems like the act in Miami is if you're not Spanish you got nothing coming we will never ever spend money in this place again worst experience ever Brittany the so-called baristo should be very ashamed of herself at how she treated us at the I WILL BE NOTIFYING MANAGEMENT ALSO. NEVER AGAIN WILL WE GO TO THIS PLACE. AND I'M GOING TO BE REQUESTING A FULL REFUND. There is also video of our not frappe's. Just disgusted with the...

I lovee lovee this place. The vanilla bean with strawberry boba, mango with passion fruit, and the white chocolate are my favs! The mango and passionfruit is for if you are looking for something more sour, the others are sweet. IM NOT GIVING THIS PLACE A 5 BECAUSE THEY TURNED THEIR LIGHTS ON! Before this was a super chill spot to relax play games it had low lights, it was wonderful and peaceful. Now its too bright and just cause of that my friends and i stopped going, we used to go every night now its not chill. I hope they turn the lights back off.

EDIT: since this review i actually went back a month ago and the lights weren't as bright anymore, so i have started to come again almost every night since then! i love this place and its an amazing place to come and hangout with friends or get some work done, they have also added access to their wifi, which is awesome!! Highly recommend to come check it out, its a...