Coyo Taco — Restaurant in Miami

was recently in Miami and I learned firsthand how unfriendly if not rude, most of the people in this city are. We came into this restaurant after a long day wandering around the city. The only reason we stopped into this one was because it was close to our hotel. When we walked into the restaurant, I held the door open for one of the employees who was hustling food to the tables outside. He brushed up against me and almost knocked me down twice. I figured he was in a hurry and maybe stressed out at work so I didn't sweat it. He didn't say thank you for holding the door open multiple times or apologize for almost knocking me down, but given my experience with the other unfriendly locals, I didn't stress over it. When we got inside and went to the cashier to order, she seemed annoyed by little requests, like no onions on tacos. When she asked what we wanted to drink we told her the watermelon margarita which was on full display in one of those machines. She said which watermelon we have multiple. I only saw one so we said the frozen one assuming they had a frozen one as well. She didn't correct us.

She was obviously annoyed being at work. She was straight up rude.

When the drink came to our table, we noticed it didn't taste like watermelon at all. We looked at the receipt and it very plainly said Red Bull frozen margarita. There may been some confusion somewhere, but maybe it should've been pointed out to us when we repeatedly asked for a watermelon margarita. Once again, we didn't try to let it stress us out.

When the worker that had been hustling food, outside to other customers finally brought us our food. He knocked our frozen margarita over spilling about a third of it all over the table. He apologized and cleaned up the mess. Accidents happen. I get that. What annoyed us was we just lost a third of our drink and he did nothing to replace it. He didn't bring us another one. He didn't top off our current one. He didn't even offer. I have never seen that when eating out. This is not our first time having someone knock a drink over. It's not a big deal. The standard thing you do when this happens is to replace the customer's drink or even offer something comped. Not a huge deal. The fact that he didn't do anything for us just shows how poor the customer service and training at this restaurant is.

I would like to say that when we finally ate our tacos, they were amazing but I can't. They were average by Los Angeles standards. I don't know how most tacos in Miami are, but these were nothing special. We actually found a much better place for tacos in the Wynwood area.

If I could give less than one star for this restaurant I would. I can't remember being treated more rudely at a restaurant before. Given the fact that I'm on Yelp all the time reviewing restaurants obviously I eat out a lot. This place is...

Where do I began. Firstly I woke up with food poisioning the next day. I knew something was off when I walked near the bathroom in the restaurant and had a smell hit me that was so foul. Probably I should have walked out by then but I had already ordered my food. The biggest disappointment came though when they brought me an Elote that wasn’t even grilled. Now this was an issue only because right when I was going to order the Elote I saw a nicely grilled pieces of corn sitting in the back where they were preparing the food. This is normal to grill the corn well done when serving elote. So when I received my elote I was suprised that it wasn’t grilled whatsoever. When I politely requested if they could grill it for me they replied by saying we only make it that way for the staff and we can’t do it for you that way?! What?! I’ve never heard that in my life. As if grilling my corn some more will cause any extra trouble for them? I am not sure what was the reason they denied it but it was even worse just seeing the fact they’re willing to grill the corn the way they want for themselves. So I told them I’d rather not have it then. So they told me they adjusted my bill but on my card I see no adjustment. I spoke to the manager but she was absolutely no help. As well their food was bland and the carne asada burrito literally had pieces of meat that were inedible. What an awful establishment. I urge everyone...

I have eaten at the Brickell location before and decided to go to the same location today to order food for my children that I babysit. I enter the Brickell location and the gentleman working customer service at the register doesn't speak English and gets an lady with glasses to take the order for him. I ask to order 2 kids steak taco meals and the (Obese lady with glasses) refused and stated "I can't order kids meals Togo and the children have to be present." I then asked her again could I please order them because I am meeting the kids after school and they will be hungry. The rude lady said "No" and I replied "if I ordered them to be delivered through Uber Eats they would receive the meals." The rude cashier providing subpar and substandard customer service replied "Oh well that's different". I am appalled and disgusted that The Investors at Coyo Taco would even employ such people and will be telling my fanbase and community event coordinators about the subpar, substandard and negligent customer service, care and food service that I experienced today. Hopefully Coyo Taco Brickell will improve with new employees. I worked at Four Seasons bartending for years with one motto to exceed guests expectations with service, food, wine and beverages. Today was UNACCEPTABLE. I Recommend Ojo de Agua Brickell, Tacology, Talkin Tacos Brickell and Pilo's...