This is sadly one of those experiences you regret, a hit and miss from those Yelp recommendations and a waste of money.
Their customer service is nowhere to be found, I promise you guys we were standing for almost ten minutes trying to order and I had to ask one of the employees on the cashier, that was giving us his back if they were closed, since there was a huge line and he was doing anything but his job. I don't know if it's just me but if I run a food truck and that "someone" in the front taking the money has to be on top of who's coming in to order and greet them.
As far as for the food I completely regret spending the $20 that we paid. I ordered "la venezolana" burger and my girl got an arepa. Food was terrible ingredients in them looked horrible, my burger had a piece of lettuce that was oxidized as well as the tiny piece of avocado that came in the arepa. As for the sauces for an order of +$20 they only gave us three sauce containers for take out. Are you kidding?!! And to make it even worse, they didn't have garlic sauce or any other sauce other than a green one that I think was made of parsley.
Do yourself a favor if you don't want to regret spending money on food don't step a foot in here , you can get way better service for half the price and better food anywhere else.
Response to owner;
From today or yesterday even a year ago is a review from yelp. Which by the way try to change whoever is managing your responses on social platforms, their responses on both cases are so unprofessional it makes me cringe. It’s ridiculous how a “food” business instead of accepting a critic responds back with such...
Read moreSpecifically came to this location for Bachi Bus but unfortunately the business was not there due to construction. The food smelled amazing and tasted phenomenal. The only thing that prevented giving the business 5 stars is their service. They don’t ask if you have any questions about the menu or make suggestions. I noticed food being brought to your table so we assumed that we would sit down and have ours brought to us the same way they did for everyone else, wrong. Our names were called and we had to get our stuff ourselves then watched those that ordered after us, get their food brought to them. We were completely ignored when we were ready to order, they have no caution that some plates are extremely hot and seemed to not care to let us know. Overall, food was great and...
Read moreI placed my order and after 15 minutes I had to ask the person at the window why people ordering after me were already eating, is then when I was told if you order arepas you have to wait close to 15 mnts for each arepa. If they've told me that at the beginning I could've order something else instead of waiting. Then I had to walk back because they forget to give me fries which I ordered for a burger. We left very annoyed and even more when we tasted the arepas and they tasted like some of the ingredients were bad. I've been a local in the area for over 8 yrs, I always see this food truck and I wanted to give it a try but we left very disappointed. They need to communicate better with the clients and have fresh ingredients in order to receive...
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