Wynwood Marketplace — Restaurant in Miami

The food stalls are perfectly good and fine, but the security is abhorrent. I was parked under a tree because I was waiting for a friend to finish speaking with a business owner for A hopeful event.

No surprise, it’s another HEAT advisory!

A golf cart of private security comes up. The first guy was nice enough to say it was private property, and I could be towed if a tow truck came by. Formalities. Purely fine. I explain that my friend is in the area speaking for a possible event, and I need shade because I can go to the hospital easily for heat illness. The golf cart sticks around and just say nothing for a minute or two.

A second guy starts talking. This is where it gets interesting. He says, “Buddy, you gotta go.” I ask him if there’s shade at the other location he’s asking me to park at because, I reiterate… I can go to the hospital easily if I become overheated.

He just shook his head more and more and repeated, “Buddy, you gotta go.” Eventually, I tried to piece together the aspects of heat Illness and heat stroke so he could understand my daily plight. What’s waiting 20 minutes for me to leave comfortably and without danger ? Evidently, he is a Doctor from a different dimension because he goes on to explain how heat stroke had no bearing in reality and made no sense. How could a someone get sick from heat? Maybe I’m a fool. Maybe I haven’t gone through years of heat stress to know what it is maybe… I digress .

Finally, being frustrated by patience, I just asked the real: “Do you care if I overheat and go to the hospital?”

His response: “No, I don’t. What made you think I cared?”

He started getting more riled up. I honestly was so shocked from his candidness, I threw up a peace sign and slowly rolled off while speaking, “I love you,”because he hadn’t heard that enough in life apparently. I hope you find healing In this life or the next, friend.

If you see an 40’s-50’s white gentleman that you ask yourself, “Has he gone through a cycle or two in his time?” Then please stay away from him. The other security guards are complicit, but he’s the most central...

I recently called this venue about a lost and found item and was immediately met with attitude from the office staff. On the day of the event, I asked the front desk about it and was told to speak with security. Security then directed me to a bartender, who in turn called the manager. The manager spoke with me and assured me he would check the office for my wallet. I waited for almost two hours during the event, but no one ever returned.

After giving it a couple of days, I called the office again, only to be told that there was no lost and found. When I reached out to guest relations, the same rude person answered the phone. In Miami, getting simple information is always a runaround.

For comparison, I once lost my phone at Club Space, and security found it within minutes. During Ultra Music Festival, there were designated lost and found tables with staff available to assist.

As a Miami native, I find this kind of poor customer service all too common. This particular venue now charges $20 for just one hour of roller skating, which speaks volumes about how it is run. What used to be a welcoming space for people to hang out for free has now turned into a blatant cash grab, with so-called “free events” accompanied by overpriced food—especially when there are better, more reasonably priced options just outside the venue.

I’m beyond frustrated with the lack of customer service in Miami. Even as someone from here, I still don’t understand why businesses hire people with such terrible attitudes—especially when all I was trying to do was locate the lost and found. Do not do...

There is no big outdoor market as shown in the photos. Maybe it was there at one time but it's gone now. The back parking lot is a scam. I don't have a smart phone and you have to scan the sign to pay. The sign says that if you don't pay, they'll read you plate on the way out. Never happened. I got towed trying to find out if there really was a market here, which there is not, and it cost me $245 to get my vehicle back. I'm sure this place is making their money getting a cut from the towing company because I was there on a Saturday and the bars and restaurant areas were dead with very little customers and when I parked, there was very few people parking in the back parking lot. Word probably got out about the towing fees as I'm sure they're right on it to tow anyone out if they pay and their time expires. Of the outside vendors open in the box cars on the north side of the building, there were 3. The others probably pulled out from lack of business. Not a good experience and I won't go back to over-hyped Wynwood because even the city street parking has to be paid for with a smart phone. I wouldn't have gone down there in the first place to the Wynwood Marketplace but nobody would respond to my inquiry about if there was a market or not. All I got was they'd get back to me. I've told other market vendor friends of mine not to bother checking this place out because there is no outdoor market like they make it out to be with lots of tents and people shopping. The big back area where it might have been at one time was closed...