Horrible service. The person who waited on me was completely rude and got in my face. No thank you! I've been to Bon Chon in DC and Bangkok and never had this before. I just walked out...my dollars can so elsewhere.
UPDATE #1: (Sept 2019)I gave Bonchon another chance and it was all right. The wings are just different here--not the same as in DC. So I will keep it at a 1 star. The service was better, but then again, no one else was in there at lunch besides me.
UPDATE #2: (Dec 14, 2019) I ordered online via Door Dash because my friend never had Korean chicken wings--I thought, why not? BIG MISTAKE. This particular Bonchon location really likes to skimp on their orders--STOP BEING CHEAP! Each wing order comes with a side--so I ordered a 10-piece and then a 20-piece, each with a side of pickled radish. Pickled radish alone as a side is $2.20 each or whatever. I add two sides of rice for about $2.20 each. My driver arrives and I see the bag--thinking, "I bet either they left out the rice or they did't give me radish." I was right---the radish was not included. My conclusion, having eaten in, ordered out, is that this location and its owner are very cheap. Like I didn't replace my rice for pickled radish--I was charged for the sides! So I call, and someone with not a strong dominance over English picks up, then the phone is handed off to someone else, and she proceeds to tell me that I can get those items at my next visit or order. NO! I will not be eating here again. I demanded that they deliver my missing pickled radish, out of principle. They gave me 4 instead of 2--why? I don't know, it was not a nice gesture. Meal was ruined, my friend also had to experience that as his first time. LET'S BE BETTER. This place doesn't deserve...
Read moreThe atmosphere was great. The location is perfect for traffic. The staff was friendly and food came out at a decent hour. Staff took a little bit to get back to us to take our order. It was a Tuesday evening, 5:30 PM and it was not packed at all. I would say this is a great time to go. It started getting busy towards 0:700 PM. My favorite dish was the kimchi bacon fried rice. Wow, what flavors and textures to this dish! The only problem to this dish was the portion. For the price we really didn't get that much. I could definitely finish this dish on my own and much more. For the price you would think that it could feed more than one person. We ordered the pork buns next. The pork buns was good. In my opinion there was a little too much coleslaw that offset the flavor of the pork. The buns were soft and moist. We ordered a small entree of the wings. We got half spicy and have soy garlic. The spicy had a good kick to it, but was not terrible that you couldn't finish it on your own. The soy garlic had a little sweetness to it. They double fry their wings and I did enjoy the crunchy texture to it. It had a decent amount of batter, but for some it may be too much. Lastly we ordered the salmon avocado ball. It was my least favorite dish. If you combined the salmon and the filling it tasted good, but it definitely needed less filling and more salmon. It just tasted like a sushi roll dish to me to be honest. The crunchy tempura in the dish kind of threw me off. The pieces were bigger than I expected and it almost tasted like it was stale. Overall the atmosphere was chill, but the food was...
Read moreFinally opened. Finally tasted their chicken and both were takeout so I'll provide a review on a takeout experience.
Food: Spicy Chicken, Korean bbq tacos and Pork Belly Buns. Fried anything can be risky when it's takeout. My 1st taste of BC chicken was Spicy Chicken takeout from my husband's meeting. I was shocked how tasty it was even without being reheated. The 2nd time I went back to order and the Spicy Chicken is the way to go. You can taste the flavor, not just chemical pain on your tongue and it has a gradual buildup that surprises you. (Sweat and slightly runny nose) The Korean BBQ tacod and Pork Belly buns was okay. Nothing to write home about. If you've had Korean bbq tacos then you can expect similar flavors with BC's. The Pork Belly buns seemed more like Bun Pork Belly. I tasted more bun and had to look at my food to see if mine was missing pork.
Takeout service: It's new to the Uptown area and with a buzz so anticipate a line. Two employees helped me get my order in. The manager didn't smile or present herself as one who wanted to be there. Not friendly at all. The host on the other hand, did. Nice smile and carried a conversation. My only concern is if the manager is like that 24/7, I don't know if I'd want that type of leadership in my store.
They have a "waiting" bench lined along the entrance on the right side of the restaurant when you enter. Appreciated that a lot as my order...
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