Generally speaking Bonefish Grill provides a great experience and scores well in each category. I write this review with the mindset that “a chain restaurant is a chain restaurant” and, despite attempts by numerous companies, they will always be limited by the corporate beast. Is this a truly unique dining experience that you could tell stories of to your grandchildren? No. Is this a quality establishment that offers fantastic food, excellent drinks, and fair service? Yes. I’ll be the first to tell you that I am “that guy” who orders non-seafood whenever I go to a place clearly a “specialist” in the area of cooking things that once swam. My poison is usually the fillet mignon and I can’t say that it has ever disappointed me… I will say that it’s nowhere near as good as McGuire’s (in regards to cooking things that once grazed) but it does the job. They have excellent appetizers and I mean excellent…again though, they aren’t 5 star restaurants good but top of the line as far as chains go. Drinks are pretty much the greatest thing and to this day I can’t say that anyone else makes anything remotely as good. Service is decent but nothing special and given what time of year you go, you may find yourself waiting a while due to limited servers on the floor. One gripe I would bring up is the fact that they changed their menu to something I would consider inferior but even so their current menu offers plenty to enjoy. Dress code however is another topic altogether… I would consider this place one that deemed necessary a certain level of dress (IE: at least a polo and pants… with closed toe shoes) but you will find that dressing in flip flops and a tang top aren’t exactly rare sightings here. I try to be humorous in most of my review but honestly I really do like Bonefish Grill and despite the location I find that the experience is general the same (in a good way). So yes, I would recommend Bonefish as a place to bring a date or the in-laws or just the family after a long day at the...
Read morePlease see the update at the end of the review.
BRING A LOT OF EXTRA TIME AND A SET OF WELL LOWERED EXPECTATIONS.
In the past we have often enjoyed Bonefish Grill, both here at the Destin location and at other locations around the country. Unfortunately, the standards have dropped so low that we won't be back.
We decided that date night would be dinner at Bonefish and a movie at the theater across the street. The last time we went to this location the service was slow (anybody can have an off night) so we left plenty of time for dinner, 1 hr 45 minutes. When we arrived at 5 pm we were seated, our beverage order taken, and when the drinks came we were ready to order and ordered our entrees. The waiter was nice and efficient, bringing a bread service and all was well. After 45 minutes we inquired about our food and let the waiter know we were trying to make a show. He assured us the food was beginning to arrive at the window and it wouldn't be long. He brought more bread.
After another 30 minutes, still no food, The other parties around us were not getting their orders either, and one couple got up and left. I asked to see the manager, and after another 15 minutes, a full hour and a half after arriving, the manager showed up carrying out food. To top it off, most of the food was barely warm and appeared to have indeed spent the last 45 minutes "in the window.". The manager agreed that it had been a long wait and she was sorry, but it sounded like she was used to saying it often and we were left to wolf down cold food to try to make our show.
We live here, we have always liked Bonefish, and we won't be back.
After leaving this review Bonefish replied by asking me to contact them through their website so they could resolve my issue. I did indeed contact them at the site they requested and repeated the above post. That was two weeks ago and the only reply I got was spam email about...
Read moreWell to start off I got my mom a bonefish gift card for Mother’s Day because she loves this restaurant and I can see why. Me, my girlfriend and my parents celebrated a late Mother’s Day gift which was to eat here at bonefish. Everytime we come it’s always great food and great service. But this time was different our waiter James was excellent! All of us were so impressed by how knowledgeable he was about things on the menu, he kept us informed constantly on when our food and appetizers would come out, and not once did I have to ask for a refill of my sprite and so for the rest of my family’s drinks. I hate when I have to go to restaurants and beg for a refill it’s one of the most frustrating things out there but tonight we didn’t have to deal with that, James was on top of everything! Me and my girlfriend tired one of the dinner specials the bourbon glazed filet mignon with potatoes and we had substituted the broccoli for bacon mac n cheese, trust me I wish they would have that on their normal menu every night it was super good. Best steak me and my girlfriend have ever had and I make pretty good steaks at home but this one was excellent. To add, James had brought boxes out for us to take home and put the date of when we had boxed our food because he understood when you leave boxes in the refrigerator you don’t know how long they have been in there. I would say James went about and beyond for us and we really appreciate that. Plus he was a very nice and all around personable guy. Now this part is for bonefish corporate! Bonefish corporate we live in Panama City, FL and we don’t mind every once in while driving up to Destin and coming to bonefish there but please bring back the bonefish in Panama City we would appreciate it. We were so upset when it got destroyed by hurricane Michael. Anyways to end this off the bang bang shrimp is the best and would recommend...
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