Krispy Kreme — Restaurant in Mishawaka

I hadn't been to this business since maybe a few months after it opened many moons ago (it was up to the person who was with me) and only did I return December 2020 after a few coworkers were raving about it. Christmas was just a week away and thought to get a regular dozen for the family get together as an option to hold them over before the feast was complete. Before going I had taken the liberty to check out the online menu of what they're supposed to have and the one thing for me was a 'skinny' (sugar-free) drink so off I went while in the area running errands. That's where the good/neutrality ends.

Did the place shrink? Could've sworn the place was bigger... and certainly the menu, although we're talking possibly over a decade has passed. No sugar-free drink for me and oddly no cups of doughnut holes until after New Years, so said the nice lass behind the counter. What the... why? A doughnut shop doesn't sell holes and certainly no variety so if you're in the mood for some blueberry ones then forget about it. Then again I barely read the (miniscule) menu board.

Before placing an order for an original dozen, I was gratuitously reprimanded by the five-foot-nothing manager in charge who sounded like she smokes a carton of cigarettes on the daily. Evidently she wasn't happy my facial diaper wasn't pulled up to my eyelids so she stared until her demand was fulfilled. Only assuming she was in charge as only managers in retail tend to do the minimum work (or standing around) for maximum pay but I digress. It does, however, make me commend the actual workers who have to keep up with the demand. Good thing upper management gave the go-ahead on in-dining option.

Critical analysis of original glazed Krispy Kreme doughnuts: Sugar has been all but eliminated from my daily life so biting into one these things and feeling weird was expected. What I didn't expect was how messy one small pastry could be. It was still warm and the glaze had naturally solidified so it shattered like glass and my lap caught it all. Humorous, actually, but a mess to brush off. These things are oddly small for what they cost so I'm satiated to have not paid full price for this box. But hey, since everywhere else sells for a buck a piece (from who knows where) it's a steal at 50¢ apiece. The best part is the sweetness level. It's not overwhelming at all, so for me being on almost a sugar free lifestyle it was juuuust right. Whatever the mixture is, don't change it.

If the world doesn't come to an end in 9 years and/or the business is still running then another visit may be in order... though if seeking something specific then maybe not. The menu needs expansion... as does the need for selling cups of holes all year long. Variety is the...

This is the second time in about 3 weeks that I am giving the same review. I hope these reviews are read and someone fixes this problem. I work in a school. We like to reward our students with donuts every now and then. Today, one of the teachers arrived at 6 am to get donuts for the whole grade. There was again a sign that only the drive through was open due to staffing issues. She got in line behind 2 other cars. She waited about 10 minutes and nobody moved. She tried to call from her car to make sure they were actually open, of course no answer! She got out and knocked on the door, no answer. She finally had to leave so she wouldn’t be late for school. This is the second time in about 3 weeks that this has happened. You again missed out on a big sale. She comes there because of the big discount but gets tired of disappointing the kids when she can’t get any service. Maybe you don’t care, but we may be taking our school. Business elsewhere if you don’t start accommodating better. Our time is important and we hate telling the kids they will get donuts and then not being able to get them. I hope you see this and fix it...

Front counter guy could have used some help when I got there. There were 3 girls in front of me and a couple, behind me was another couple so the guy that was on front counter could have had some help from any of the additional workers that were there. There were 4 people in total, and yes, I know one on counter one in drive thru and then your other working your conveyer belt, but you had one more person that could have at least helped keep the line moving. That one person could have been cashing people out, so the other worker wasn't boxing and cashing people out. I will say, I was hoping the donuts would last overnight for me taking them to my coworkers the next morning and some of them were starting to become stale. I picked up around 4 PM and brought these in for my coworkers at 5 AM the next morning, so it had only been 12 hours. Otherwise, most of the donuts tasted decent and I would come back, I just don't go to get donuts often, so I am not sure when the next time I will be back. This last time from the time before was a whole year... so that shows you how often I go...