The Spoke Bar — Restaurant in Moab

Ooof… I don’t know if I got here too early or on a bad day? But this was noteworthily bad.

All we wanted were some drinks and an appetizer after a long morning/afternoon of hiking in Arches NP and we were sorely disappointed. The server brought the wrong beer to my boyfriend and almost charged him for it! He also messed up our order which was JUST loaded french fries. We waited about 30 minutes for them to bring the order, which still wasn’t totally correct but whatever. We ate it and it was fine.

About 25 minutes into us waiting for our correct food he tells that his shift ends & ask us to close out but reassured us another server will come over to the table if we want more drinks. I could tell he cared more about just getting his tip and getting out. Which he’s lucky he even got one.

We were there for 55 minutes in total and nobody ever came to ask take care of us afterwards. Would have ordered another drink or two, and maybe tried again for another appetizer. But nope, I will spend my money elsewhere.

It was around 4pm on a Monday, so they weren’t even busy. Maybe like 10 tables occupied at the time, but lots of servers.

I HATE leaving bad reviews. My boyfriend and I are both servers so we get it. But this was totally...

This started out as a really nice experience. Three of us stopped in for lunch, and got good service from “Murat.” The portions were generous and the food was good. We had a Cobb salad, the fish & chips, and a pulled pork sandwich. All of it good. We came back a little bit later seeking ice cream. The female server pointed and in a VERY curt manner said “there’s an ice cream line over there.” After getting our ice cream, we sat down at one of the many unoccupied tables to eat our ice cream. The same female server immediately pounced on us and told us we could sit here “for now” but that these were not tables for ice cream. This completely ruined all the goodwill that we had previously had with this restaurant. Minutes later, she came by and plopped a half-empty glass of water on our table - the same one that one of our party had brought in from outside after he had finished with it after lunch. This gesture was completely unnecessary. Upon leaving, we told her she made us feel very unwelcome, to which she replied “I hope you’re nicer to other people you meet today.” This is not a great way to deal...

Food is really good. If you can sit on the patio it’s great, I’m guessing. We were seated by the dish pit/ kitchen entrance in an otherwise empty interior. It was loud and as an owner of a restaurant I understand those tables exist, but it’s the last place I seat people. Service is not great. There seemed to be plenty of staff but their efficiency and effectiveness is sub par. It took 23 minutes from seated to be acknowledged by waitstaff and placing a drink order, 37 minutes to get said drink order. Over all lunch on a Sunday afternoon in an empty interior and full patio at non peak hours took 2 hrs 15 min overall time. I get it when you’re super busy. But this is just bad training. No manager seemed to be present. I’ve been here before and will come back again but this experience...