Bahama Buck's - Moore — Restaurant in Moore

I just came in for an Uber Eats delivery pickup and I stood at the online order pickup area and waited for 12 minutes. I didn’t want to make a gesture to get their attention because they looked like they weren’t ready for anyone to get their attention. I tried making eye contact with everyone just making it obvious I’m waiting and then this other guy and his kid walk in, instantly they ask him what his order is, give it to him and then ask me, doesn’t say sorry for the wait, doesn’t say anything. My order was just sitting there waiting and I was waiting and losing patience. It’s just not right in my opinion, I’m working just like them, treat me like it.

Their exactly reply because it was deleted and for everyone who reads this: “Interesting we get a one star review from the driver. This must have been your first time there. There is a sign on the right that says order pick up. Most drivers come in looking at their phone and we say something. I would have thought would have said something, that is on you. Interesting”

My reply to their reply: it made no sense. You explained to me what I already knew and wrote about in my review which is that I was standing directly in the online pickup area. I can actually read, though you may think I can’t for some reason. You repeat “interesting” a lot when I didn’t find anything interesting about my review since it’s simple and straight forward. I’m gonna show up and talk to you in person and see if we can find common ground since this causes so much confusion for many places not just this place. Many places don’t treat their Uber drivers correctly because they don’t think they have to since we...

Do we even need to write something about this?

The one time we hunterz don't stick to our green tea searching and tasting, we are given this. Definitely not hating on the flavor but if we wanted to drink the actual syrup, we would've bought some at Wal-Mart (the picture attached gives a clear image of what we felt like we were shoving down our throats). Obviously we didn't want to waste $5 by throwing away these smoothie cones so we attempted to eat them, only to have liquid cascade through the top of the snow cone and soak the napkins. This is not due to us waiting too long and it just melting, THESE SNOW CONES were HANDED TO US IN THE DRIVE THRU looking like they had gotten rained on. Seeing as it was starting to get on the seats in the car, we parked by the nearest convenience store across the street from the snow cone hellzone and quickly ate the tops of the cone so the drench fest could finally stop. After eating the cone for a while, we started to notice the cup actually seeping out liquid and needed to replace the cup with another. Going back to Bahama Bucks, we were greeted with indifference by one of the teenage employees who after hearing us clearly complain about the mess we had to deal with, handed us a new cup with no other comments. Final words, we will NOT BE RETURNING. Hit up Summer Snow on Janeway for some real customer service and the legendary "Polar Ice" flavor that BB still can't get...

Horrible experience! I brought my daughter’s here as a reward not knowing it was “free snow day”. They unfortunately picked here. I had the intention of spending about $30-$40 on snow cones because I was going to take one home to my husband and other daughter. I horrible, rude old man that I assume manages/owns this location preceded to YELL at me that I’m not being fair to him for trying to take some home and that he’s not going to allow me to get those snow cones to go. It caused a major scene inside as he was yelling at me treating me like I was trying to scam him somehow. Mind you, I had every intention in paying full price but that’s not an option today. By the way I was treated and embarrassed in front of the other customers and my children, you can assure I will never be back to the Moore location or any other location...