Krystal — Restaurant in Morristown

This was the worst visit i have had here. First, the girl took 10 minutes to take my order while she kept hollering over the speaker for me to wait she be right with me. Then i pulled to the window to pay and found out why i needed to wait. The girls that were working there could not do anything because they had to stay on their phones. To get that meal for 2 took me start to finish 28 minutes. Once i got home 5 minutes away the ff were cold , soggy, and greasy. I told them no cheese on the burgers and half of them had it on them and none had onions on them. I ask for salt, pepper, and catsup , all was in the bag was one of each, no napkins. I own and run a business and i dont allow cell phone on my employees when they walk in the building , if there is an emergency they have their family call the company's phone. It worked well when i was young and working for someone else. Business owners if you want good hard working employees that get things done right you got to keep their minds on their job not on texting or facebook. You have the right to send THEM packing before they send YOU...

Completely unprofessional and rude. The customer service was very unacceptable and rude, the woman at the window didn’t care. I normally don’t single people out, but she also refused to use my card saying it was invalid. Okay things like that happen, asked her if she tried to enter it in manually, she said yes but lied because I watched her at the window. Still, okay, so I used some cash I keep on me, however, Weird considering I went to Arbys after and it worked. Oh well despite that just don’t lie, that’s really the only part that bothered me added with the lack of customer service she provided. Anyways the Food was cold, the cheese on my Krystal’s was very cold as well. I just threw my bag in the trash and got a Dr Pepper for $12.14 pretty much. Went to Arby’s across the street and was treated better. Btw this was on a...

We went through the drive thru and ordered the 12 krystal burger pack. As we pulled up to the drive through we were met with the worker just saying “krystals” in a tone as in they did not wanna be there and did not care about customer satisfaction. We pulled up to the window and the worker at the time was very rude slamming the window etc. Once pulled around after getting the food all burgers were pink and had no cheese on them like requested. We went back around to get it fixed and once again rude service. And the window slammed shut while in the middle of talking. However i would rate this krystals a 0 for satisfaction and atmosphere if i could. Very rude workers and should have something...