McDonald's — Restaurant in Morro Bay

I rarely go to McDonald's, but when I do, I'm glad it's this one. We occasionally visit other McDs in other countries just to check out the menu differences, but seldom visit one in the US. I finally decided to leave a review since I have been to this location a few times now over the years and they have been consistent. Granted, consistency is what you are supposed to get from fast food since that is kind of the point.

The staff here is always moving and keeping busy which I have to respect. If they are just waiting for customers they are out and about cleaning or restocking things. The store itself is really nice, has a modern design aesthetic to it and lots of natural light. The drive through is a nice feature and easy to access and use.

As for the food I would have to say I've never had a meal that was below my expectations for McDonald's. Usually the food here is particularly fresh for fast food, which sometimes means it takes a bit longer, but fresh is good. Nothing beats a fresh hash brown in the early morning! I would say that every time I have ordered food here it has been above what I expect from McDonald's so that is really a big plus for me. I tried the new Pico Guacamole burger and was pleasantly surprised, other than the generic burger meat the burger was actually really good and tasted like they had just made the guac and salsa. For breakfast they are consistent and super fresh, however the coffee isn't as good as it used to be for...

I frequent this location quite a lot because I live in the area and go to Cuesta College, so it is on the route back home. That being said, that means I usually come here around noon-afternoon so people’s experiences might be different during different times of the day when different people are working there. But from my experience, and compared to other locations I’ve been to in the past, this one has been great and extremely reliable. I don’t recall off the top of my head getting my order wrong here (which some locations tend to be notorious for), and the food is usually out quite fast. There are a few employees there that are exceptionally friendly as well (which I don’t consider common for fast food locations).

Overall, great McDonald’s location if...

Terrible service. Screwed up my order pretty bad. When i took it back, they insisted i pay the $2 difference (even though they messed up) Then, they couldn’t get their card reader to work. So i had to wait an extra 10 mins (for $2!) for their machine to work. In all the madness, i forgot to tell them that they also forgot my drinks. Wasn’t about to drive all the way back. There was a guy behind the counter named Mike who was really nice. The manager behind the counter (the one who insisted i pay the $2) was terrible and rude. There are alot of good family run businesses in this area with exceptional service. Stay away...