I've been coming to this bagel shop for a year, maybe two years. I enjoy the food and coffee with my daughter. The reason I'm giving one star for service/atmosphere is because of the two encounters I had with an Asian/American employee a few months ago. The first encounter is related to me/my daughter grabbing a few straws for the drinks that we purchased. I grab a few for us to use while we dine there and for us to use once we're on the road. The employee saw my daughter playing with the straws that she grabbed and he approached my 4 year old daughter and told her, "Can you stop playing with that?" I was startled with the encounter as I looked at him while he still stared at my daughter. I was confused as to how he thought that this was the best approach to something he views as problematic. After that day I tell my daughter to not grab an unreasonable amount of straws and to not play with them near the coffee bar just to avoid any possible and weird interaction. Fast forward to today and it's the same routine I have with my daughter (order a bagel, coffee, juice) I pay for my food, my daughter goes to grab a total of four straws (one is used for her juice, and one is used for my coffee leaving us with two straws) and as I'm filling my coffee cup I hear that same employee say to his other employee (not sure if it's his relative, mom, friend, can't make assumptions), "She grabs so many straws, every single time." She responds in a language I don't understand. Giving the benefit of the doubt, maybe she brushed it off or said it's fine. Everything about this is really uncomfortable, because there could have been more effective solutions instead of saying something within...
Read moreNeeded somewhere to get a quick cup of strong coffee and breakfast. This place has just that. Great bagels, amazing flavor, great variety, and they have espresso!
I came here in a rush, needing a quick carb fix and some caffeine. They were close to my hotel, and I was crunched for time. When I arrived, I was greeted, and my order was taken. They were fast, efficient, and the coffee was good enough to get again. I had an onion bagel, with egg and cheese, along side a double white mocha.
The bagel, awesome. The cheese was American, which, is not my first choice. Considering there was no other option, I went for it. Cheese doesn’t go bad fast, so incorporating other cheese options, may be something to consider. If they had pepper jack, cheddar, and American, that would be the cherry on top of the bagel. Lol. The coffee wasn’t Starbucks, and could have been stronger, but it did the trick to get me going. It didn’t taste like burnt raspberries, and that’s always a plus. Ultimately, if you need a quick breakfast, on the go, this...
Read moreI had the best bagels of my life here during my time in Mountain View last April. Every day of my month-long stay, I would be one of the first in line to get their jalapeño bagels, double toasted with cream cheese, along with a large hot chai latte.
The jalapeño bagels are the best. Scrumptious, savoury. And that extra crunch from the double toast? The generous slather of cream cheese? Omggggg.
I can’t tell you how much I miss not getting to eat them now that I’m back home halfway across the world. I had plans to bring back a few dozen of the bagels, but sadly had to leave early due to a home emergency and missed my chance.
The owners are super nice and friendly. They have loads of regulars, and it’s easy to see why.You feel like part of the family.
To the owners, especially Tammy (I believe): hi! I’m so sorry I had to leave early. If it’s possible for you to somehow vacuum pack and ship overnight a few dozen bagels across the world, I would be more than willing to pay for food and shipping.
Hope to visit again...
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