Crumbl — Restaurant in Nampa

I was very excited today to introduce my father to delicious crumble cookies. I placed my order at 5:35 for curbside pick up. I was 6th in line when I checked in on the app. I waited over 40 minutes for my cookies watching costumers come and leave with their orders. Some returning because of mistakes to their order. My father is now becoming very impatient. At 6:27 I finally have to go in. I am 20days from delivering my baby and am in pain which is why I chose curbside pickup. However, Im the 1 to go in because I know my father wouldn't be as nice. I am not greeted and no one came to me for about 10 minutes. I finally speak to someone and I'm informed there is no order for Jessica. I used the app. There is no other name it could be under. I show them the receipt # which at 1st they don't even want to see.

No apologies made. The cookies my box is now waiting on to bake are going out in smaller orders b4 mine that were placed after mine. When I receive my box, still no apologies made. As I'm walking out to my vehicle, another curbside is walked out. This car has been waiting a fraction of the time we have been. We watched it pull up. The employee offers this car a water or chocolate milk for their wait. This upsets my father because we were not offered anything and we had waited longer. He asks for a manager and she tells us to call back tomorrow they are understaffed.

I understand being understaffed as my place of work is also. However how she handled this mess up was not appreciated. She argued with us that no one was there when they tried to walk out the order and that they called. I have proof no one tried to call. I can send a picture if needed. And we watched everything happening through the windows, no one came looking for us at all. I understand her stress but I don't like being lied to or how I was treated. My excitement for my father to try these cookies is gone. He is angry and I doubt he will be back.

I do not live close so getting a great like this is far and few for me as I live over 40minutes away. I am saddened and upset my...

Crumbl Cookie in Nampa, Idaho is a must-visit place for any cookie lover. Their cookies are simply amazing, and the new weekly flavors always keep the experience fresh and exciting. The store's ambiance is just as delightful as the cookies themselves, making it an unforgettable experience.

When it comes to the cookies, they are freshly baked, warm and soft, with a perfectly crisp exterior. You can taste the high-quality ingredients used in every bite, and the flavors are rich and distinct. Their chocolate chip cookie is a classic, and it's no wonder it's always a crowd-pleaser. The sugar cookie, however, is where Crumbl truly shines. Soft, buttery, and perfectly sweet, it's a real treat that will make your taste buds sing.

But the best part about Crumbl Cookie is their new weekly flavors. Each week, they introduce new and unique flavors that you won't find anywhere else. From fruity to savory to chocolaty, they've got it all covered. One week, you might find a fruity pebble cookie, while the next week it could be a s'mores cookie. The weekly flavors keep the experience fresh and exciting, making it the perfect place to visit time and time again.

The store's ambiance is just as inviting as the cookies themselves. The staff is always welcoming and friendly, and the decor is playful and colorful. The cookies are displayed beautifully, and the aroma of baking cookies fills the air. It's a cozy and comfortable environment that makes you feel right at home.

In conclusion, Crumbl Cookie in Nampa, Idaho is a must-visit destination for any cookie lover. Their cookies are delicious, freshly baked, and made with high-quality ingredients. The new weekly flavors make every visit exciting, and the store's ambiance is warm and inviting. Whether you're looking for a classic cookie or a unique flavor, Crumbl Cookie has got you covered. I highly recommend this place to anyone looking for a...

On March 19th at approximately 8:20pm me and my friend walked into Crumbl Cookies in Nampa to order two single cookies. Upon entering the lobby, I observed approximately 20 customers waiting, with a significant backlog of orders, exceeding 10 orders waiting to be fulfilled. I waited in the lobby for over 20 minutes, and the situation remained largely unchanged. During this time, I noticed that only one employee was actively working to fulfill orders. Another employee was present but was not assisting with order fulfillment. Instead, she spent the entire duration of my wait sanitizing the same small area repeatedly. Not only that, this employee was extremely rude and unprofessional towards her working coworker, creating a tense and uncomfortable atmosphere. This level of understaffing and the employee's behavior were completely unacceptable. The lack of assistance in fulfilling orders resulted in significant delays and a frustrating experience for all customers present. The employee's focus on repetitive sanitization while ignoring the mounting orders and her rude behavior towards her coworker demonstrated a clear disregard for customer service and team cohesion. This situation created a highly negative and disappointing experience. I request immediate action to address the following: Understaffing: Implement measures to ensure adequate staffing levels during peak hours to prevent excessive wait times. Employee Conduct: Address the employee's behavior regarding her lack of assistance and her rudeness towards her coworker. This behavior is unacceptable and reflects poorly on your company. Customer Service: Reinforce customer service standards and ensure all employees understand the importance of efficient and respectful service. I expect a prompt response regarding the steps you will take to rectify this situation and prevent similar occurrences...