So first time in new braunfels with my husband (heās from here) and this bar seems ideal and nice. Also there was like 4 other people in the bar. My husband orders a coors. $4. Not complaining. I ask her to make me a frozen margarita and she points to the Smirnoff bottles.. thinking (as a bartender) I know they are about 4 bucks. So Iām thinking maybe 7 or 8 bucks for the marg⦠cause I wanted it frozen so I thought she was gonna put it in the mixer? Idk but I wasnāt expecting a HUGEfish bowl of CRUSHED SMALL MELTING ice, soda water, and the Smirnoff. I gave her 20 and went to see my change just so I can give her the rest cause I expected about 15 bucks for 2 drinks.. for as quaint and cheap the Smirnoffās are and the other ingredients arenāt much⦠she then says I owe her $24 dollars!!! So I was not only taken by surprise, I still owed her 4 bucks. So I say alright and give her 8 dollars. Well as Iām drinking it I notice itās super weak and and I can barley taste the Smirnoff cause itās all watered down by the crushed small ice melting. So after that one sip I tell my husband to take it back and she says no refunds. She basically got 18 dollars out of me and didnāt even offer for another drink. Just flat out said no refunds donāt drink it owe well. Then COMES OUT WITH A RASPA irrelevant to our convo and this lady compares to our situation saying āI bought this so I have to eat it I canāt get a refundā how rude. Horrible customer service, coming from someone being in the industry. Get better staff. She was an older lady with black hair and too...
Ā Ā Ā Read moreNever been but there was a friend having a birthday and I loved every minute of being there. Very welcoming and inviting! Sang some songs on karaoke with the managers and was able to drink...
Ā Ā Ā Read moreI showed up on a random night, from out of town- and Iāve never felt more welcomed in my life. The folks who run the place feel like family, and the DIY karaoke is absolutely fun and...
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