Lovely bar and crowd. I really like the atmosphere which is why I chose it as a venue for my birthday party. However, I was disappointed by the service. I made a reservation over 30 days in advance for a party of 20-25 people for a small section of the patio. I spoke with the owner on the phone, and she confirmed the reservation through text message. I had many people coming from out of town so I reached out twice to confirm a couple weeks later that the reservation still stood through text (which the owner said was her preferred method of communication, not email) and both texts were not answered. When I called the day before the party, the very friendly gentlemen that answered the phone didn’t seem to even be aware of my reservation and said he would speak to the owner. When I called back again, he assured me to come in and everything would be fine.
When I arrived, a friendly doorman greeted me and also was not made aware of my reservation. He asked me to work my way through the busy crowd to track down the owner (whom I had never met and wasn’t sure whom she was) so she could show me where I could seat my large party. Though this was inconvenient and would have been much more efficient if he had been made aware of the reservation, I politely and patiently obliged. Waited in line to meet with her.
I was most disappointed when I met the owner, as her tone seemed to be very rude when I was very polite and patient to wait for her for 20 minutes + and she yelled at me “we don’t do reservations! To the patio, to the patio!” I understand it was very busy, but it made me feel like a nuisance when I was nothing but friendly and the entire experience was very unorganized, and could have been handled better.
I would recommend this place for a night out, but not to reserve space on the patio. I wish I had just been told that reservations were not accepted, instead of the nervousness I felt about having friends coming to town and not having space for them after my reservation had been confirmed through text but then forgotten about.
Again , a lovely place but not suitable for a birthday celebration as it was unorganized and stressful and being yelled at and essentially shoo’d away when I was being polite and enthusiastic about patronizing this really great and “welcoming” establishment was not...
Read moreGoing to see a ticketed event here? Don't. Save yourself.
Went to a ticketed event at this club and I was shocked at the massive fire hazard this club allowed. Everyone was packed into one small room with barriers between general admission and VIP, which would make escape in case of an emergency a nightmare and create a tripping/trampling hazard. Hell, someone had an actual medical event during the performance and it took several minutes to get them to safety out of the densely-packed crowded. And it wasn't even the security at 3 Dollar Bill who took care of the person, it was the performance crew. Because that's not a liability at all.
Also for an inclusive space, there is little to no assistance or even basic decency for guests with disabilities. At said event, people had to beg to get a chair so they could sit because of their physical disabilities and were just sat in a corner. What would have happened to those folks if an evacuation needed to occur? Probably nothing good. The event (as it seems nearly all events are at this bar) was standing-room only too, so even if you don't have a medical disability, you have to be well enough to stand for several hours at a time. If you even wanted to stay because you can't see anything if you're unlucky enough to get trapped in the back.
So, to recap: the establishment allowed a packed event with no accessibility measures, no thought or protocol as to how folks could safely evacuate in case of an emergency, and generally a "shrug-it-off" mentality when it comes to everything from basic questions to safety measures. I hope productions and companies see these practices and beg off to better venues, cause honey, this...
Read moreThis venue’s ticketed events are dangerous, inaccessible, and staffed by security and crew that are not doing their jobs properly.
I was just at the fagtasia show and it took over half an hour and yelling at four people to get a chair in VIP for my friend who is temporarily disabled. Before that, I was basically told “oh well we can’t help you, the venue isn’t built for that.”
On top of that, there was no safe way to get out of that room. You were packed tight into a room where anyone who was having mobility issues or a medical issue couldn’t easily leave the space to get help. A responsible venue would create clear entry and exit points that are clear and allow easy movement. Wouldn’t you know it: someone fainted in the middle of the show. Nothing stopped, security wasn’t involved, ppl from GA had to drag the person over to a booth in the corner to give them medical attention.
I was deeply disgusted and humiliated. For a queer club that touts inclusivity for all, this is unacceptable, and if your security issues during your SRO ticketed events arent fixed, someone is going to die or get seriously hurt at one of...
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