My buddies and I arrived in Williamsburg 1 hour early for a meeting with a few of us. We were also going to have something to eat as well. Being that we got there 1 hour earlier, and we were starving and could not wait. I remembered a couple of years ago, this place had good chuletas (pork chips). We got there and they were just about to open..literally turning the key in the door. The owner i believe was not in a good, given probably the corona virus times and it was Sunday morning. Later he actually was a good guy but was focusing and putting tables outside for customers. William, who in1st spoke to about the pork chips was enthusiastic to whip up a plate for me. What annice guy. Since we were going to be hurried, we decided to also get some beers on tap. Their tap was off, unfortunately because they had a variety of good beers on tap. We had to choose beers they had in bottles. They poured out the beers into plastic cups with lids so we can be outside. Those different beers we got including Coors light, Guiness and Modelo were iced cold!!! Now thats how you give a beer to customers. The bartender was so sweet. I believe her name was Vivian, she came outside to check on us a couple of times and also brought the food to the table. The pork chops came, we had also ordered fried plantains, (tostones) and the plate came with a perfect avocado. The pork chip was perfectly fried with no oil on it, and the tastings were crisp and they came with supportive sauces to add to their flavors. Since we could not stay, we felt bad to leave but we will make plans to return another day because of their friendly attitudes. They have plenty of outdoor seating and inwould recommend going there for food and ice...
Read moreRunning a business is very hard in today’s economy which is why I’m leaving this review with the best intentions that this may improve how they operate.
Service is always lackluster, expect your server or bartender to be seated and enjoying hookah or a meal mid service, with auto grat on every check, I personally expect at least 3 star service but it’s never exceeds 1 star. We had to ask the bouncer for ranch during our recent visit as he was the only person behind the bar at the time, he seemed very annoyed by our request, usually the food makes up for the non existent service however during this recent visit it didn’t.
The fried chicken platter is usually well seasoned and flavorful however this day it was quiet bland and the mashed was on the sour side think the measurements were off, however I’m not going to judge the kitchen for 1 off day so food for me is good, you can expect decent portions.
I can’t say it enough, service really needs to be upgraded, as a service worker myself when I am seated as a patron dining in a auto grat establishment service needs to be more attentive I don’t think that’s too much to ask for after all what else are...
Read moreZERO stars! Waited over an hour for 6 wings and an mofongo dish. Our waitress never came to check on us or update us on the food. We had to constantly try and find her and were only told "it's coming" every time we inquired. The wings arrived an hour into our arrival and when we inquired about the Monfongo we were told it would be another 45 mins. We decided to take the monfogo off of the bill and get our checks. We were a large group with two bills, so we paid one bill with a mix of card and cash and the other one with card. SOMEHOW, the cards were switched, the money was pocketed and we were charged the wrong amounts. The waitress was VERY rude saying it wasn't her fault and gave no explanation as to what happen to the money or how the cards were switched. ended up being charged three separate times because they could not comprehend their mistake. I will not be returning to...
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