Bagels On the Square — Restaurant in New York

During my recent visit to NY, I'd gone to pick up a bagel and coffee for a quick breakfast. The girl and boy at the counter were very rude and dismissive. I had just ordered a cheese bagel on coffee. However, people behind me in the queue were being served while I was made to wait. The guy asked me 3 times what I'd ordered. After being served, I asked the girl how to open the coffee cup - she expressed irritation at this simple request - kept muttering Oh God, Oh God. A highly unpleasant experience. The management should train the staff to show some courtesy and explain things to customers from outside the US who may not be familiar with terms on the menu or the structure of...

This was already my go-to bagel spot in New York, but my latest experience just affirmed this place being the best! The business operating hours were wrong on Seamless (fixed now!), so I unkowingly placed an order 30 minutes before the actual closing time for three dozen bagels. They shortly thereafter called me to tell me they needed extra time to finish bake them fresh! I was so shocked they even accepted the order--I would have totally understood if they cancelled or only gave me the leftover stock for the day. When I picked them up they were so so nice and told me it was no problem, even though it kept them several minutes after close. Thanks...

I am a customer since September 2023 until now march 2025, I work next door, when I went to ask just for something I needed and they have it, they refuse to give it me, I told him I will pay for it, he still refuse and said I don’t know how much it cost, I told him I am your customer I always come here, he said “ I know”. I felt humiliated and ashamed, I told him I will give you such and such if money, which is way more than how much it cost, he still refused

So, they should know as they know I am there loyal good customer sunday march 9 that I will never come back no...