Brooklyn Pizza Crew — Restaurant in New York

I used to love the food here, despite often having to wait awhile for delivery, but after my experience tonight, I'm done even trying. We never even got our pizza... all we got were LIES!

After 1.5 hours of waiting, we called to check on our pizza, and said the guy had come and no one answered the phone when he arrived- we had no missed calls, but fine, it happens. He double checked my number and sent the delivery again, this time we were watching for him, heard him arrive, and ran out to meet him, but he had left by the time we got down the stairs to the door. Called again and said that the delivery guy tried to call us and left, but again we never received a call, and he didn't even stay long enough to wait for us to reach the bottom of the stairs after seeing him arrive! He's blaming me because he re-read his number back to me, and yes it was correct, but that doesn't explain why this guy still couldn't wait a second for me to run down the stairs to greet him before hurrying away angry, or maybe call back his HQ, or ring every doorbell in the building, I don't know. You'd think he'd want to try harder after making a second trip out here, knowing that we're here expecting it. At this point, it's 2 hours after our order and this guy is trying to tell me no he can't help me any more and they're closed and we're not getting this pizza. Then he says the driver is calling and hangs up on me. I give him a few, and then try and call back, and ten minutes and several tries later I finally get through and he says the guy is on his way and I'm like good I'll watching out the window for him. He cut me off with "yeah ok" and hung up before I could even finish my sentence. Needless to say, this story ends with us PIZZA-LESS, starving, furious... and ordering tacos...

Due to unfortunate health reasons, if i want to live I had to cut out my favorite food of all time.. Pizza :( …after taking hours out of my day to try to recreate it at home for the past few years (having done pretty well.) But not always having the time, I started a search for a place that could do this for me. So happy to say Brooklyn Pizza Crew has delivered! Offering gluten free and dairy free pizza options has given me back the little joys in life. Although I have to pay a bit more than average it was worth it. Today I had an Amazing gluten free, vegan cheese pepperoni and sausage pie delivered and it gave me “normal pizzeria vibes” thanks for providing options for those who wish they could have the real thing!!! My new go to pizza spot when I want a quick bite! If the gluten free dairy free is this good I can only imagine how great the regular stuff is!

Curious is the crust...

update: still eat slices from here all the time but i’m reluctant to trust management to follow through on the offer they put in the comment on my review. that being said i think imma drop the stars because it’s a very dishonest practice to communicate with someone but not follow through. they even went as far as deleting the comment.

really solid pizza spot. the dough is delicious but was kinda underwhelmed by the undercarriage of the pizza completely lacking color everywhere but the crust, but the sauce and cheese ratio was proper and it had good garlic and basil profile. the salad was pretty delicious and i liked the pitted black olives. kinda wish they just toss the pizza without a pan back in the oven for a hot second to complete the delicious crust profile...