Ideal Food Basket — Local services in New York

The customer service in this grocery store is “HORRIBLE” THE CASHIER WAS EXTREMELY RUDE AND VERY COMBATIVE, INITIATING ARGUMENT WITH ME ( Customer) over the price of an items after my request to speak with the Manager on duty today (9/25/2025) When the Manager arrived at the counter, she was talking over me, not allowing me to get a word at edgewise in regards to the sale price listed. I will “ NEVER” shop There again and If I do it would be a DAMN LONG TIME if I decide to shop there again. After I purchased my groceries I walked away feeling very dissatisfied and highly disrespected by their cashier’s neglect to serve me as a customer, I felt like customer service at the store jumped out the Window. “HORRIBLE CUSTOMER SERVICE EXPERIENCE” I WILL TAKE MY BUSINESS...

I spent $40 on groceries to make a soup and cooked dinner. When I went to try the soup it tasted like fabuloso cleaner!!! I pulled out the chicken package and the whole thing smelt like fabuloso cleaner! I had to throw away my dinner and order food, $40 gone to waste. I took down the package and they gave me back the money for the chicken but not the rest of the ingredients and I had to order dinner bc it was too late to cook. Fabuloso IS NOT SAFE FOR FOOD SURFACES But it tasted soaked in the stuff.

Since ideal took over management of the store its all gone completely south, they increased prices on everything from 20 - 100%, they aren’t offering anything special but they’re the most expensive store in crown heights. Selling bad meat! I’ll...

Groceries selection is great here, given the size of the store. The cashiers complain that the store is crowded but won't help people pack their foods.

Update in response to the comment: Thank you for paying attention to this. I did not have any bags with me at all and the cashiers saw that. I bought quite a few of items as well. Asking customers if they have bags with them or not won't hurt anyone's business for sure. As well as helping them...