The sad thing is I love this place - I love the food and the staff are always super nice but I cannot rank them more than 1 star because the past 3 times I have come here, they have completely lost my order. I was just forced to wait with my baby in a stroller for 40 minutes for one sandwich. I asked 6 different times if they could check where the order was and each time they said ‘it’s coming right now’. Well, when the manager finally checked on it, the kitchen staff just said ‘we already put it out’ and obviously it hadn’t been, so the promises of it coming were just nonsense. In the end, I had to leave, my son needed to go home for his nap and was falling asleep. I was promised a refund but who knows whether they process it. Sadly, I have to give up on this place. Maybe I’ll do pick up...
Read moreThe food is incredible and service is top-notch! The staff is all friendly and patient—they operate like a family having a good time while also managing everything efficiently and smoothly as a team. I specifically have to give Miss Audrey her flowers. She was so very attentive and kind to my uncle, who needed assistance with ordering. The chicken was tender and flavorful, and the sides (crispy potatoes, Brussels sprouts, and green bean tomato salad) tasted better than some of the more upscale spots in NYC. Our jaws dropped when we tried the crullers, and we ended up coming back the next morning for breakfast. The coffee is fantastic too, and the vibe of the establishment is both cozy and clean. The line often goes out the door (although it does move quickly). The crullers...
Read moreBeautiful new spot, with some kinks to work out.
For dinner, we loved the perfectly roasted brussel sprouts with a slightly sweet, acid, and spicy sauce. The Chicken Milanese sandwich was really nice, and came out piping hot on a nice soft focaccia.
We were really looking forward to the Patty Melt, as we've read about it being a hit. We could tell it should've been delicious, but it was extremely oversalted. We both tried to eat as much as we could, but it became inedible, and sent us for a few refills of water. Could only finish about half between the two of us. We asked an employee if it was normally that salty, and were told that no, it shouldn't have been. No refund offered. Maybe we'll try again in a few months once the kitchen gets things...
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