I am giving a 1 star rating for 2 reasons: 1) they intentionally mislead customers and 2) the staff is poorly trained. In my opinion, please consider this carefully before going to this place. And the bottom line: they try to charge an extra ~4% to your bill and you don't know until its too late.
I recently went there for brunch with my girlfriend because I lived in the neighborhood for years and always wanted to try it. Food and drinks were definitely a little pricey but portions were big enough where I wasn't too upset at the value. When I got the bill, there was a confusing message at the top that paying cash would give a 3.95% discount but paying card would result in a 3.95% charge. Wait, so that's almost an 8% swing, something is going on here. And there was nothing on the menu or in the place that said anything about this.
I asked the waitress. She wasn't sure. Wait what, how am I the only one to ask this?
I asked the manager. She said cash payers would get a discount but there wouldn't be any charge for paying card. Ok, this to me is fine. No downside, only upside. So for my $75 bill, I paid cash.
When I gave the cash, the manager passed this onto a different waiter, who was completely and utterly confused what to do. Do I give a discount? Do I not? He had no clue. He asked our waitress. She had no idea. Then he asked the manager I spoke to and after about 5-6 minutes, a transaction was done. My change? $5. Of course.
Wait, I thought I was going to get a discount (I asked the manager again). She said she was confused and actually what they do is charge 3.95% more for any credit card transaction. This is where I have a problem. Basically everyone pays in credit cards. And they only bring this up now? If they clearly marked it in the place or menu or something (even being told when I come in), maybe I'd be okay. But just add the credit card cost to your prices. Don't nickel and dime me and only tell me when I get my bill. This is unacceptable.
I asked, do others complain about this? The managers response: Yes
I asked, ok, so are you okay with posting this on yelp, google,etc? She tried to explain the policy me again.
I said, No, I get it. I'm just really confused. I don't think I'm going to come back ever again. She said "Ok" and walked away. No further apology or anything from her. So we left.
All in all, this place is obviously trying to charge people extra money and only letting them know when they get the bill. Their staff is completely clueless on the policy. This place is clearly not ready to run a functional brewery/restaurant and need to take several steps to fix the problems they have. Hopefully after that, people can go back and enjoy this place. But unfortunately, I will...
Read moreI recently discovered this charming little wine store tucked away in the heart of NYC, and it has quickly become my go-to destination for all things wine. From the moment you step inside, it's evident that the owner's passion for wine permeates every corner of this establishment.
The owner's expertise in the world of wine is truly remarkable. Their vast knowledge and deep understanding of different wine regions, grape varietals, and flavor profiles are evident in every conversation I've had with them. Whether you're a wine connoisseur or a novice enthusiast, you'll find their guidance invaluable in making the perfect selection.
One of the standout features of this store is the wide selection of wines from all over the world. It's like taking a global tour through vineyards and wineries, right here in NYC. From the rich, full-bodied reds of Bordeaux to the crisp and refreshing whites of New Zealand, they have something to satisfy every palate and occasion. It's an absolute delight to explore their shelves and discover hidden gems from both renowned and lesser-known vineyards.
The store itself exudes an inviting and cozy ambiance. The well-organized displays make it easy to navigate and find exactly what you're looking for. The staff members are friendly, attentive, and always ready to offer recommendations or answer any questions you may have. Their genuine enthusiasm for wine creates a warm and welcoming atmosphere that sets this place apart from larger, impersonal wine retailers.
In addition to the exceptional wine selection, this store also hosts regular tastings and events that provide an opportunity to expand your knowledge and explore new flavors. These events are well-organized and thoughtfully curated, providing a fantastic way to engage with the wine community and connect with other enthusiasts.
As a wine lover, finding a store like this feels like stumbling upon a hidden treasure. The owner's expertise, combined with the impressive range of wines, creates an experience that is both educational and enjoyable. Whether you're seeking a bottle for a special occasion, looking to broaden your wine horizons, or simply want to indulge in a well-deserved glass of vino, this small wine store is an absolute must-visit.
I highly recommend this establishment to anyone in search of exceptional wines and a personalized experience. Trust me, you won't be...
Read more-A Must Visit in NYC – Death Ave is Perfection!
If you’re looking for the perfect spot in NYC that delivers incredible food, an amazing atmosphere, and top-notch hospitality, look no further than Death Ave. This place is truly a hidden gem that never disappoints.
From the moment you walk in, you’re greeted with a warm and welcoming vibe. The ambiance is the perfect blend of stylish and cozy, making it great for any occasion—whether it’s a night out with friends, a romantic dinner, or just an excuse to indulge in phenomenal food.
Speaking of food, every dish at Death Ave is a masterpiece. The flavors are bold, fresh, and perfectly executed, with a menu that offers something for everyone. Whether you’re craving mouthwatering Greek-inspired dishes, perfectly cooked meats, or creative cocktails that hit just right, this place has it all.
But what truly sets Death Ave apart is Mike, the owner. He’s not just running a restaurant; he’s creating an experience. His passion, attention to detail, and genuine care for his guests make every visit special. You can feel the love and dedication in everything from the service to the food itself.
If you haven’t been to Death Ave yet, you’re seriously missing out. It’s one of those rare places where you can’t go wrong—every meal is memorable, and every visit leaves you wanting to come back for more.
5 stars...
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