Highline Pizzeria — Restaurant in New York

Just got off of work... it's a Sunday.. was ready to go home and start dinner but new the food would take a while had my 6 year old Son with me and that's you know that's what?Let me just get a chicken Parmesan slice and my son wanted a beef patty with cheese. I then thought you know what?Let me sit out here since they have a little table and Chairs outside. I told one of the guys if they can wipe the counter down so that I'll be able to set my Sunday night. I was then handed paper towels to go. Do it myself and then when I asked. Why would I use the paper towels to wipe off the bird feces? If I'm getting ready to sit down to eat, he said I'm while I'm working back here via the counter. Okay, fine, but that turning me off. I sat down and began to start eating my slice of pizza with a knife and fork. My hands were dirty. I took the first bite and I was at. It had a Sandy Rocky consistency to the cheese. You know, so the pizza and I continued showing. Spit it out whatever was in my mouth. I spit it out. And then as I began to you know, make sure I had everything out of my mouth.That tastes like sand or Rocky.I said you know, let me go in there and let them know.I'm just gonna get a regular old plane Slice. When I did that very nicely and discreetly?I was told very Obnoxiously that if I don't like it I don't have to eat it. I don't have to come there very nicely. Myself very naturally. My son was there and I was so embarrassed so disappointed. Because it's not my first time there. The guy actually delivered to my apartment right around the corner. Plenty of times in the past, and I was just shot at his response. So I then called the cops because I felt very disrespected as a customer and then while standing there also called the health department and made an appointment. Instead, there, so you can know how serious the matter is instead of brushing me off of something so serious as something Rocky in the pizza. What if I would have swallowed it? You know this nasty. Why didn't you have to react that way it was? I didn't even make a big issue of it. I was actually gonna ask him for a different slice. But Hey it wasn't my permit to eat it after him. Saying that I didn't leave and I started to get calm after I didn't get upset at first as a reaction and I made my calls. And? It gave me the money back and he actually gave me the money back twice. Not even realizing it and then try to make light of the situation. After he was very nasty saying well. Call the police and I don't care. I said you don't care if I eat something and I showed it to you. I actually showed it to you on a plate. He actually took the plate for me and threw it right in the garbage and I couldn't even take a picture of it to show. No. That was my. Sunday experience. I guess I just went straight home and cooked after all. I'm done venting but actually a terrible experience. Somewhere else Domino's PA John's anywhere but there. I asked the guy Hey he used to deliver. At my house, you think you're better now and you can treat people anyway.Because they stepped your position up and you're making a few bucks more.He said yeah, I'm a manager now.I'm the boss.Meanwhile, I have a health department.A submitted request and ticket number and I will be moving forward with a complaint.That's not how you run a...

I placed order on Saturday morning for a Monday delivery paid with card over phone 5 box’s of pizza they only sent 10 plates mind you I called in advance today to make sure delivery was set to go for 445pm I called again 1/2 hr before delivery I was told the delivery had been went out here comes 445pm no show of delivery I called several times being lied to that driver was 1 min away than was around corner & that he was in traffic etc when I spoke to delivery guy he said he was on 40th st not 14th st where the delivery was to be made he then advised me he was given wrong address that he would take a cab to where I was it’s already 520pm by the time I called him back I had to help him where I had to walk to his location to help him with bag full of pizzas to bring to the local … as I spoke to him he apologized for everything however I told him it was not his fault I then told him the pizzas must be cold considering I called to see about delivery around 420pm & I was told by 1 of workers he went out already he confirmed he had left earlier than that upon me opening pizzas for a meeting they were cold and hard as a rock… embarrassing & inconvenient unprofessional demeanor from the young lady and man I spoke to who were rude …I then called to get fully refunded I asked to speak to the Spanish guy please ty she said there is no one here like that I said excuse me I spoke with the guy earlier she said I can’t ask like that than I ask to speak to owner and she puts the same rude guy who I spoke with aswell earlier who told me when I asked for owner that he comes every 2 months unheard of I told him so I DO NOT RECOMMEND PIZZA from this establishment Horrible experience thanking you to delivery for trying and the other Spanish gentleman I spoke to earlier mind you I waited outside since 425pm in cold until532pm that I entered with cold hard pizza...

Lapin and I came here before the Javits Center. The restaurant wasn’t very noticeable from across the street, so we had searched for it on our GPS. The small pizzeria is located right under the HighLine which makes it convenient. When we entered, there wasn’t anyone in there. They had a couple of seats line against the walls and the counter but it could feel packed if more than five people are in there at a time. Lapin and I got two plain slices, a Grandma slice, and a Margherita slice with two sodas to guzzle it all down. The pizza was tasty, a bit tastier than the average tasting pizzeria slices but not as great as brick oven pizza. We had to wait around 10 to 15 minutes for them to heat up the slices before we could pick it up from the counter. The guys who gave us our pizza was friendly but the cashier was annoyed that we didn’t leave a tip. Given this is a small local pizzeria and we got our order to go, picked up and ordered our slices, and paid in a separate location, I have never normally left a tip in a situation like this. Perhaps, this is the norm and I am at fault but I still didn’t think I deserved...