Funny BBQ 98 聚点串吧 — Restaurant in New York

Terrible food quality — don’t fall for the buffet option! We had a really disappointing experience here. The buffet and the à la carte options are not the same quality at all, which feels dishonest. The ingredients used for the buffet were clearly much lower quality — especially the crawfish. They were obviously frozen, dry, and dark in color — the meat was tough and flavorless. Honestly, it was just like sucking on sauce.

We only came here today because yesterday we had a great experience at another skewer restaurant, where everything was fresh and tasty. It was $1.30 per skewer (or $1 for members), and we paid about $107 for three people — roughly 70+ skewers, and everything was delicious. That made us want to try another place today, but unfortunately we ended up being tricked into choosing the $41/person buffet here.

We were so disappointed with the food that we only ate about 30 skewers and told the staff we weren’t happy with the quality. I asked if we could pay per skewer instead, since we didn’t eat much, but they refused. One staff member even suggested we eat more, completely ignoring the issue that the food quality was poor in the first place.

To make things worse, he awkwardly asked me for a tip at the end. We ended up paying $139 for three people — for food we could barely eat.

I’ve attached photos of both receipts from yesterday’s great experience and today’s disappointing one. You can clearly see the dates and restaurant names.

If you’re reading this: Don’t choose the buffet here! Save your money and go somewhere that values customers and serves...

Amazing Food & Excellent Service!

Setup -- found a perfect spot on our first trip to Chinatown.

Food -- absolutely fantastic food all the way around and one of the best tasting foods in a our trip to New York which included a lot of eating. The menu is big so we decided to try a few different things. Started with the pork dumplings and a spicy skewer (which seemed to be the most popular item). Both were amazing.

Dumplings were fried to perfection and the sauce was a perfect compliment. The skewer was juicy and tasty. Could've definitely eaten a few more of these. Server recommended the hot pot and it was fantastic. Got shrimp and pork. This was a lot of food and every bit melded together for a perfect combination. Didn't have quite as many shrimp, but the were good, but the star of the show was the pork. Tasted so good and cooked in excellent manner. So many vegetables and spices that came together for a truly amazing meal overall.

Drinks -- got a Tsingtao and it was a fantastic compliment to the food we had here.

Service -- was truly outstanding! Our server was helpful, kind, and walked through the various menu items for us with no issue. We tried not be obvious tourists, but there was no issue whatsoever with the great help we received.

Value -- best value we had on the whole trip In terms of food, the quality, and the cost. A mere $38 for all that food with great service; (quite the opposite experience a block away in Little Italy).

Overall -- one of the absolute best overall meals we had while...

Do double check your credit card after you pay! After my dinner withmy husband, I paid with my credit card, and didn't bother to double check when they handed it back to me. After I went back home and about to use it again, I found it was not MY credit card they gave me. And immediately I went to check the transactions posted on my card, I saw a 345 USD charging! You can imagine what I have gone through: call credit card center, they told me the transaction has gone through and they are to start a fraud investigation. So I have to close the account and request a new card, and reset all the payment linked to this card. Then I called restaurant, and they simply told me. Yes it happened. You can come here tomorrow to pick up your card. We canceled the 345 charge. And the next day, after I spent all the time and commuting fee to get to the restaurant, they gave me the card back, and DID NOT BOTHER TO SAY SORRY. To sum up. After the food, check your credit card. In my whole life, this is first time something like this happened to me. And I am really really upset. Not only all the trouble it has brought, but also their attitude towards...