Haven Rooftop — Restaurant in New York

I am disappointed to have to write this review because I was really looking forward to trying Haven rooftop. I recently made a 7:30 pm reservation but unfortunately had gotten stuck in a tremendous amount of traffic on my way there. I called, at least 30 minutes in advance, to give the restaurant a heads up that I would likely be late. They told me there was a 15 minute grace period, and anything beyond that I would probably just have to wait for “a bit” to be seated. My date and I wound up getting there a few minutes after 8 pm. Admittedly, we should have been on time, but we weren’t.

That being said, the downstairs host checked us in and told us it would just be a few minutes. Over an hour later, we were still standing in the hotel lobby with no indication as to when our table upstairs would be ready. I circled back with the lobby hosts a number of times just for them to ask for my name EVERY TIME and radio upstairs to see what the ETA on our table was. Each time the host did not even come back to let us know how much longer (who knows if they even asked). All they kept saying was it was crowded on the rooftop and they had no control over when tables would become available. What they failed to do was admit the place was overbooked and give us the common courtesy of telling us how much longer we’d have to wait! We would have appreciated even a rough estimate. As one other guest put it, “what is the point of making a reservation?”

A number of people left because they could not take the wait anymore. And we wound up doing the same. Complete disregard for people’s time and patience, and an indifferent approach from the lobby hosts who frankly appeared as if they couldn’t care less about 20-25 people, all who had made reservations, backed up and starving in the...

Haven Rooftop in New York City transforms into a true winter wonderland during the holiday season, offering an unforgettable Christmas experience that feels like stepping into a festive snow globe. Nestled above the bustling streets of Midtown Manhattan, this rooftop bar is the perfect retreat for anyone seeking holiday cheer with spectacular views of the city skyline.

From the moment you step off the elevator, you’re greeted by an enchanting atmosphere filled with twinkling lights, evergreen garlands, and elegant holiday decor that sets the tone for a cozy, yet chic evening. The bar’s signature igloos and heated seating areas are not only stylish but also incredibly inviting, allowing guests to enjoy the outdoor ambiance without sacrificing warmth or comfort.

The seasonal menu is a highlight, featuring delicious holiday-inspired cocktails like spiced mulled wine, peppermint martinis, and their iconic “Haven Hot Chocolate,” which comes with a festive twist. Pair these drinks with their small bites or dinner options, and you have the recipe for a perfect night out.

One of the standout features of Haven Rooftop during Christmas is its unparalleled view of the twinkling city below, especially with the holiday lights adding extra sparkle to the already dazzling skyline. Whether you’re there for a casual get-together, a romantic evening, or a festive celebration, Haven provides an ideal backdrop for creating magical holiday memories.

In short, Haven Rooftop is a must-visit for anyone in NYC during the Christmas season. The ambiance, drinks, and festive decor all come together to deliver an extraordinary experience that captures the spirit of the holidays in the heart of the city. Don’t miss out on this magical...

This place honestly was a little bit better before the pandemic and even so, I'd rate it 6/10

The servers aren't that attentive but it could be because of many factors, however in both instances when I went this was my experience (and I've been here pre-covid) -- I felt like they were more attentive to tourists-like guests, no harm no foul as I got to enjoy a in depth conversation with my peers but we had waited some time before we could even order our entree

PreCOVID our server was RUDE! So this second time going, my experience was a lot better- our server was sweet but I felt that perhaps their inattentiveness could be because of too much tasks on this particular night that seemed busy

As for the food....

Not sure if they changed chefs but the pasta doesn't taste the same as it used to, and even the presentation used to be different - there used to be little tiny mozerella balls all over

I wish the penne chicken pasta was a little better, more sauce maybe

This feels more like a place to drink rather than to eat, the highlight of my meal was the truffle fries which came in a HUGE basket

The prices are fair for what 42nd street area prices are

Despite my recent critiques regarding server staff attentiveness, I will say the administrative staff are very accommodating- I made a reservation online on open table easily & r they were able to accommodate my original 2 person reservation for a 3 person reservation

The wait to be seated wasn't long at all

My best advice would be, maybe don't get the pasta --- definitely splurge on the truffle fries, make sure you make a reservation in advance as walk in seating do have to wait 49-60 min, and come here...