Hero Champ — Restaurant in New York

Great spot! A perfect alternative to the overpriced food court of Industry City.

The food is great, affordable, and prepared quickly.

The Staff: friendly and warm, they simply have too much to do and are too busy to baby you. They are quick, efficient and courteous! They have NEVER gotten my order wrong, and often find me wherever I am in the store to ask questions about my order. While online I often see rude or difficult customers who are sucking their teeth and being rude to the staff, they are probably the same customers leaving poor reviews about the service.

The place seems to get crowded for lunch, I'm noticing the biggest crowds so far around 12:20-12:50. But the lines move quickly. The staff is patient with indecisive customers.

Sandwiches & Wraps: A simple hero or roll will cost you between $5-7. Some specialty items and bigger sandwiches will cost you $7-10

Hot Bar: I have yet to try their hot bar which offers platters, rice, noodles etc. While it looks delicious the sandwich bar won me over.

Credit Card: $10 minimum for cards

Drinks: Standard prices for drinks mostly $1-2 some costing $3-4

Seating: There is room to sit 28 people. A few tables are single, most are double so if they are crowded expect to sit next to strangers.

Cleanliness: The place is fairly clean. Chefs are constantly wiping down surfaces and cutlery. The staff often cleans the tables and wipes them down as well.

OVERALL: I would highly recommend Hero Champ. It's steps away from the hipster food court of Industry City. There is a deli just across the street but I have not had any desire or urge to check them out, as Hero Champ satisfies my hunger needs. I visit them 2-3 times a week for my...

At one time this was a great place until cooks started being rude. I asked for a dish that is displayed in the overhead advertisement during breakfast hours and the cook did not know what I was talking about. His reply was very rude and surprising since I never received this service from any of them before. I spoke to what seemed to be the manager and he did not care that I brought this to his attention. Thanks for not a great service! I will take my business elsewhere.

If they do not care about their service -what does that tell you? I wonder how they...

This is a true deli serving the working class. Teddy and his crew are excellent and they make sure our workers are taken care of every day. Twice a year, we order a series of 6' subs. Whatever they cannot finish they wrap up for the next day or take home. On a day to day basis, you can't go wrong with their breakfast specials. For lunch, The Champ Hero with the works is enough to share or have as lunch...