Kiko — Restaurant in New York

Great food, great service from the waitress and a decent ambiance.

The overall restaurant service and management is something in question. Be very careful of their cancelation policy on Resy. I had booked a reservation on both the 9th and 10th of January at the same time and requested the restaurant to cancel the reservation on the 9th via email (no phone number to call). I made it clear that I was unable to attend on the 9th but was looking forward to dining there on the 10th. I did not hear back from the restaurant, so I canceled my reservation the day of, and was charged a $50 fee.

The following day, I attended my reservation on time and kindly let the hostess know my issue as soon as I arrived. I suggested reducing $50 from the bill or simply refunding the original form of payment. I was flexible in how the situation was handled; I just wanted to be made whole. I was told they would notify the manager and that she would handle the situation. Prior to ordering the food, I had also let my waitress know who replied with a similar response.

After we had eaten dinner, the manager came to tell us that we would not be getting any type of refund and was unwilling to compromise at all. Had I known this would be the case prior to my meal, I wouldn't have dined there. It's surprising that the restaurant doesn't reply via email, has no phone number to contact and doesn't call to check if the customer will be attending the reservation the following day. Furthermore, it's odd that the restaurant wouldn't question why the same person has a reservation two days in a row at the same time for the same number of people.

The manager and owner (Lina) was completely inflexible, unwilling to cooperate and could have easily figured out multiple solutions to make us whole. Throughout our conversation, she went off on a tangent about how three other customers have had similar requests, how her and her husband are hard workers etc. Instead of simply deducting the $50 from the bill, the restaurant will have to now deal with my credit card company. Mind blowing that the restaurant owner wouldn't compromise after spending $350 for a party...

Kiko NYC’s culinary offerings are nothing short of spectacular, and the dishes you and your wife enjoyed are perfect examples of why this place is so special. The Thrice Fried Chicken Wing is a crispy, golden wonder that packs a punch with its crispy exterior and tender, juicy interior. Each bite is a crispy, savory experience, with layers of flavor that are balanced just right, proving that fried chicken can truly be elevated to art.

As for the Berkshire Pork Secreto, marinated in coconut and condensed milk, it’s a dish that’s as indulgent as it is inventive. The tender pork practically melts in your mouth, the rich coconut and sweet condensed milk marinade adding a delicious depth of flavor, while the spicy pineapple kicks in a tangy, fiery contrast that makes each bite feel like a new adventure for your palate.

Your wife’s choice, the Double R Ranch Flanken Short Rib, is another knockout. These short ribs are the perfect blend of tender, meaty goodness and smoky flavor, with the preserved peppers and peril adding just the right amount of heat and complexity. The layers of flavor make this dish feel like it’s been thoughtfully constructed, each element working in perfect harmony to create an unforgettable meal.

Between the inventive dishes and the rich, bold flavors, Kiko truly stands out as a place where food isn’t just a meal—it’s an experience. Whether it’s the perfectly fried chicken or the melt-in-your-mouth pork, every bite is an invitation to savor the...

Intriguing Japanese-Inspired Cuisine with Mixed Results

Visited on a Tuesday evening with a 5:30 PM reservation. The restaurant started relatively quiet but filled up by 8 PM. Their cocktail program is a highlight, with creative Japanese twists on classics like the Negroni and martini.

Standout Dishes: Chicken wings were absolutely delicious - my top pick of the night Dungeness crab with DIY Nori rolls was quite good Berkshire pork chop had excellent flavor

Disappointments: Duck Nabe was overpriced with small, sparse portions Malfadine pasta was tiny considering the price point

We spent around $500 for four people (including pre-dinner cocktails), which felt steep given the inconsistent portion sizes and dish quality. The service was solid, and the cocktails were a bright spot.

Pros: Creative cocktail menu Interesting Japanese-inspired flavor profiles Good service

Cons: Expensive Inconsistent portion sizes Some dishes don't justify their price point

Recommendation: Worth trying for the unique culinary experience, but be prepared for a potentially pricey evening. Best for those who appreciate inventive cuisine and don't mind...