So me and my daughter, who is a influencer on social media “BarbieSwae” We’re excited to celebrate pride week at Pauls Dolls tonight as she was hosting unfortunately, a manager (not sure of her name but she was in charge brunette fair skin) decided to step outside of her jurisdiction of the club and come to the curbside where individual in our party were taking video and pictures… keep in mind we have a section inside and again we are the company of a HOST for the evening. She looked intoxicated to some level but I can’t say four sure but she began have fake friendly conversation with our limo driver who is outside of the limo waiting on us to be ready to go, she asked a limo driver that we had paid for “are these kids playing….” Without being able to finish her sentence, I intervened and let her know that this limo was paid for by us and we are with a host of the evening… she then began to have an attitude without apologizing for assuming what she assumed… also, I’m not sure who she was referring to as kids, but if all of us were in her establishment, who exactly is a child. It was disrespectful and it wasn’t her place and she was line. I hate having to throw the race card in it, but I highly doubt if our skin complexion matched, she would have questioned anything, but because we were of a particular race, we had an urban appeal and we were all young. She took that as a sign of maybe we can’t afford a limo, I was so flabbergasted and I was in shock that this was happening so it took a second for me to even feel the disrespect because this was coming from a manager who in that moment didn’t want to step away when she was told by us (after her insult) to step away instead responded that she would move on her own time. At that moment , I had reached my boiling point and I wanted an apology but she then retreated behind the velvet entry ropes with no remorse. I’m sorry, but in 2025 during pride season this was wild too experience. How dare she question out of her jurisdiction? Let alone disrespect the mother of a host at her (the manager) venue. Belittling a group of people who are trying to have a good time at your establishment who are clearly well over the age of 21 and most definitely considered adults!!! I am very upset, I am embarrassed, I feel that she was judging us and I will be contacting today during earlier hours to make an...
Read moreI struggle with leaving a POOR review but have to share my experience especially from someone visiting from another Country. I am sure this will get lost in the reviews and people will still go since this is such a "Hot Spot!" In a nutshell, 5 guys in town for business/pleasure roll in on a Sunday night. Still way too early for a crowd. The usual bouncer personable bubbly guy in a suit at the front door. We ask if its busy and he says not yet but have a drink. So we do a walk thru and it was dead. The female server who was so friendly advised us to go to the EAR Inn to have a bite and cocktails and come back. We take her advice and head over to EAR Inn. Fast forward an hour-ish later. There is no line at Paul's Casablanca and the same bouncer greets us but this time he says we need to buy bottle service! We asked him why and he states, "You guys come by early walk thru and not even buy a drink in my bar, so now you have to buy bottle service." So we take our money elsewhere. This place is historic about who they let in just check out Tiktok and this is not uncommon in many places. They want to fill their establishment with beautiful people who "fit" their mold. So you can sit in line and really never have the chance to get in even if you have the funds. So, as a visiter....you don't have to be SO RUDE! You are in hospitality. I hope you don't treat people like this that come to your home. There are many places in NYC that are fantastic and...
Read morePAID CHAMPAGNE TABLE SERVICE AND WAS HANDLED RUDELY!!!!!!!! Visiting NYC from south Florida to escape the hurricane. Bouncers when we walked up were very stand-offish and cold. Stayed behind the rope and almost gave off the feeling of annoyance with our presence. Maybe they were judging us off how we were dressed.. (Chanel bags designer shoes and customs tailored suits) maybe they had a bad encounter before us but the energy just gave off “Annoyed”. We expressed we “were able” to purchase a private table. When we were leaving the establishment bouncers pushed us out the door and refused me to use the restroom stating “why don’t you walk down the street and find somewhere else to go”. Not only was his response standoffish, in sensitive and rude but it also was suggesting putting myself and other HIGH VALUE and RESPECTABLE CLIENTS at risk. I would NEVER recommend or refer ANY high value clients to this establishment again. : UPDATE: Minutes into me leaving my revue I see TIME AND TIME AGAIN HORRIBLE RWVIEWS ABOUT THE SECURITY AND TREATMENT TO CLIENTS!!! Please Do Your RESEARCH when finding a good night out in the city, DO MOT WASTE YOUR TIME HERE UNTIL THEY FOX THE ISSUE WOTH THE HORRID SECURITY they have running...
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