Kyma Hudson Yards — Restaurant in New York

We had a great time at Kyma for our team dinner! We were a group of 7 which was the perfect size to be able to all chat and still have a full table. The restaurant was definitely loud but we knew that it would be and wanted an atmosphere that felt like we were in the mix of NYC since we were doing some team bonding and networking while on a work trip.

Jackie (manager) and the entire team were super helpful to work with to get this reservation, especially since I had originally needed 8 seats but we ended up needing to change our set up to 7 people. We were running really late and they were able to accommodate us — that flexibility was super appreciated since we're not familiar with NYC and needed some grace with our timing while coming from across town. I do think, however, that this flexibility was extended to us because it was a Wednesday night. I imagine that they can't be that flexible with their timing/wouldn't be able to hold a table like that on a busier night of the week/weekend.

The drinks were SO well made and the food was SO flavorful! Highly recommend the Lychee Martini and the Kymatini. We did family style for 7 people and got 3 appetizers, 3 entrees, and 1 side veggie for the whole group. Next time, I'd probably skip the spanakopita appetizer for a more unique/flavorful option.

Our group didn't want to over order and had eaten a late/big lunch. If I was planning a similar size dinner there, I'd plan for at least one more appetizer and another entree than we ordered — we just happened to be less hungry since we had a late lunch.

I would highly recommend this spot and wished we had planned better to have some time at the bar before the reservation because the vibe/aesthetic was really nice/welcoming. It felt like the perfect mix of modern and chic without being pretentious or too 'clubby' for a work-trip dinner. I can see how it would turn into more of a "spot" as the night got later (sparklers, dancing, etc) but for our 7pm reservation, this was perfect! Plus, I love the added touch of matches as a little favor — I love collecting match books so snagging one on the way out of the restaurant was a nice added touch on their part.

Heads up, our Uber got caught in some pre-dinner hour congestion in the last 3 block stretch to get to the restaurant since it's right near an entrance to the Lincoln Tunnel so once you get to 9th Ave, just get out and walk it :)

One quick note: I wanted to make a reservation for 8 people but their policy is that reservations of 8 or more require a pre-fixe menu (Jackie made the planning of this easy). I'm grateful, however that we were ultimately only 7 people since that meant we could just order á la carte. I imagine this policy is wise for their planning/flow side but I wish that the pre-fixe menu requirement was for a larger group (10+ makes sense to me). BIG THANKS to Jackie for being so responsive with my questions over email re: a reservation for 8 when we were trying to make it work for pre-fixe/before our numbers changed :) To be fair, the pre-fixe menu looked amazing and fulfilling even without opting into the premium dish selections.

All in all, I'd highly recommend Kyma and would go back here with a group similarly sized, for date night, or for a group of girlfriends to have a dinner that turned into a bit of a night out. I'll...

This restaurant experience was a colossal disappointment. I have never been to a restaurant and been treated so curtly, never mind a place where I am bringing a large group (16) and spending over $200 a head. We were under pressure and rushed the entire time. I spent more time talking to management than enjoying the event (a birthday). This was a pre-determined menu and had 2 appetizer courses, served family-style, an entree course, which was separately plated, and a family-style dessert. We had approximately 9 of our 16 people seated on time, and the first appetizer course came out the instant we sat down. I didn't expect the restaurant to wait until everyone was there, and I don't have a problem with them going ahead without the late comers (btw all but 1 were there within 15 min of the start). But they only had 1 cocktail menu for our table, and were insisting on a cocktail order immediately despite our not having cocktail menus. The waitress (who never introduced herself) was exasperated with my asking for an additional cocktail menu. She was rude and it was clear that she just wanted us in and out of there. She barely spoke to us, didn't smile, and barely communicated (I suppose you can afford to be that way when you know you are receiving a pre-determined tip.) The 9 guests that were seated on time hadn't even received our first cocktails when the second appetizer course started to arrive. When it became clear that they were aiming to have 16 people out in an hour and a half, I asked to speak to a manager. Jackie, the event coordinator (through whom I booked the event) came out to discuss. She said our time slot was 2 hours, and I responded with the fact that this was not information that was provided to me up front upon booking the event. She said she would speak to the manager on duty, who was Anthony, the beverage manager, about the surprise 2 hour time limit . Again, this expectation was never communicated to me during the booking process- if it had I would have elected to go elsewhere. In fact, about 1 hour before our event, I actually received a text from the restaurant stating that parties of 7 OR LESS were given a 2 hour time limit. I can understand that limit for a busy Sat night for a party of 7 or less. I do not understand why this would be expected or acceptable for a party of 16! And if this were the expectation, that should have been made very clear upon booking. The fact that they have a 2 hour time limit for a group of 7 OR LESS in and of itself points to the fact that a group more than double that size should have much more time. Anthony, the manager on duty, came to speak to me and listened with a blank face and said almost nothing. He could not have cared less. I'm not surprised that our server had the same attitude. Complete apathy. While Jackie came back at one point and asked if 2 and a half hours was more acceptable, Anthony came back later on and said that no - we had to be out in 2 hours. Lastly, our guests with empty cocktail glasses were never asked if they wanted additional drinks. I had to get up and find someone to come and take another order. It was just THE WORST customer service I've ever experienced, and I wish I had the...

I’ve never felt so strongly about a restaurant that I start writing about it before the check even comes. My friends and I went for her birthday, and it started off with us being put directly underneath the music stereo. I can’t begin to preface how loud this music was, my friends and I couldn’t hear each other.

This then plays into the quality of service, I’m sure the servers would be better at their jobs and not have me repeat myself multiple people / mishearing the server if the music wasn’t so loud (as other commenters noted.) They had no customer service skills, at no point was it clear who our server was, nor did they ask how the food was.

Now onto the reason why I’m sure most people go to a restaurant, the food. We came for after-dinner drinks and some things to nibble on. The three dip platter was good, but nothing to write home about and you’d be able to have the same quality at any mediterranean fast casual restaurant. My friend liked her Greek salad and the fries so I’ll give them that. The cauliflower steak was not anything similar to a traditional cauliflower steak that’s thin and roasted. It was essentially just steamed and likely hit with torch for a few seconds, and seasoned after being plated. It wasn't enjoyable at all, and I was even more shocked that when I asked the server to just take my uneaten $28 plate off the table as he was clearing up, he didn’t ask if it had been good or if something had been wrong.

I chose not to ask for it to be taken off the bill considering each time I tried to speak to them, they couldn’t hear me and misheard me (asking for more pita / but understanding it as me asking for them to move the pita basket to a different spot on the table.) It was also my friend’s birthday and I didn’t want to put her in an uncomfortable situation. Everyone at dinner did mention they probably...