Lechonera Tropical & Grill — Restaurant in New York

Food is delicious thatll get 5 stars but the attitude and carelessness from the employees is too much to handle. Especially when they're serving people extra EXTRA extra slow ON PURPOSE! And then they want people to be patient. U walk in they wont even look at you until they feel like it theres 1 lady who doesnt even speak most times until her coworker wants to converse with her and dont hold you breath on ordering caise they will chit chat and leave you standing there like an idiot. Ive never had an arguement here but their carelessness rubs A LOT of people the wrong way and I've witnessed a few. Get better customer service skills or get out of the profession you are in because it is not benefiting anyone. If these people didnt work there this would be THE spot to get some food for the...

The food here is average. And the service here is terrible. I have gone in this place many times and every single time I have gotten the same treatment. Offers have complained of said treatment as well. The server's there are very unattentive to new customers, but very accommodating to those that they are very familiar with. On top of that there seems to be a ethnicity biasedness, in favor of Dominican patrons. I grew up in this community and I have talked to other people whom I have had the exact same experience with them. However I will give them credit that if you're in the neighborhood and need to use their bathroom they will allow you to, even if you don't purchase anything. I would not recommend this place to anyone who values themself...

Never support this business el barrio is a mix of different cultures & races they are super racist & disrespect black people & people who don't speak Spanish I myself have never eaten here but I was with someone African who is like family to me & they literally treated him like he was invisible & acted stank and rude I said no don't ever give a place like this your money let's go !! You should be ashamed of your self if your so racist go back to Dominican republic get a little house & stay there in your corner don't treat people like that I'm a Latina & I'm saying this you do not treat other races disgusting how you guys do . There's no way you guys will stay open much longer...