Little Beet — Restaurant in New York

Fool me once, fool me twice…I still might eat here...

I want to first say that the quality of the food is superb, and downright 5-star worthy if a review only took that into account…There are two areas where the little beet falls short, experience and execution. I have gone there in person for takeout as well as ordered from them via seamless so I will review both experiences as best I can.

In store: The line is generally out-the-door because it is a very trendy place to eat, but that also means you’re going to wait a while. The entire process feels prolonged and I could not help but feel immensely rushed to give my order. That said, if you like waiting in line for 20 minutes for your lunch, and do not mind much if your platter does not quite come out the way you had planned, then great, go for it! I also could not help but notice that the staff has this subtle sense of entitlement, like they eat better than you and they know it.

On seamless: First and foremost, if you order on seamless, please note that they DO NOT RECEIVE YOUR SPECIAL INSTRUCTIONS. This was told to me by an employee outright, when I called to ensure they saw the special instructions I left for my office group order. “We can’t see the special instructions box. It’s a long and weird story, but I can write that down for you now if you want…..” Ummm…what about all the other orders? All I heard him say was “Food allergy? No problem! What we don’t know can’t hurt us! We have plenty of customers who are just [allergen] intolerant…” Secondly, if you order for more than three entrees (groups) expect something to be wrong when you receive them. Their line is better suited for one-on-one orders and they can’t seem to handle big orders of multiple entrees. They have forgotten the beet in our beet plate, they have mixed up the sides and proteins on us, and they have given us all the same sauce when some of us ordered different condiments.

Verdict: I REALLY like their food, but I really don’t like playing musical orders with them or the chaos.

Take a walk for lunch, wait in line, and order food, one...

I LOVE THE LITTLE BEET.

I've tried the location at the Westchester in White Plains and it's so amazing. A lot more calm that's for sure. Once I was in the city and in desperate need of something quick and fresh I knew I had to try one of these locations.

It's just like walking into a chipotle except you first pay and pre order your food and toppings. They take care of adding everything and you just pick it up once it's ready. Just make sure to hear your name get called. You may order ahead of time via the little beet app and just pick it up. Of course, this location is swamped during lunch time so I'd definitely suggest to order ahead if you're in a rush.

Ingredients are so fresh and delicious. Big portions that will have you filled up but with plenty of nutrients. In season produce available as well. Fresh ingredients, delicious food, quick and ready to go.

Vegan and vegetarian friendly. All sides are gluten free. What is there not to love...

I was very disappointed with my experience at this restaurant. The service was unprofessional and unhelpful. I placed my order the guy at the sauce station put the wrong sauce on my meal. His excuse was that I said it too fast and he didn’t hear what I said so he just put on what he thought I said. I definitely did not say it too fast and was very clear that I wanted to Chimichurri and not chipotle. Instead of correcting their mistake, I was told to go back in line and place a whole new order. That is not acceptable customer service. Mistakes happen, but the way staff handle them matters, and in this case, they made no effort to make it right. Unfortunately, I will not be returning and can’t recommend this...