Maison De Viennoiserie — Restaurant in New York

I’d like to share what happened to me today. I’ve been going to the French bakery on the corner of 81st and 5th Avenue for a long time, and for the past three mornings I’ve been stopping by on my way to work to get my coffee to go.

On the first morning, there was a woman working. Since I didn’t know exactly how an iced latte was made, I asked if she could make it with 2 espresso shots. With a sarcastic smile on her face, she told me it already comes with 2 shots. I laughed, thanked her, and stayed polite the whole time, though her attitude was unpleasant. I didn’t dwell on it. I even felt like I had to be extra polite to her just so she wouldn’t keep treating me rudely. I am always very respectful toward staff wherever I go—even when I eat at a restaurant, I gather my own dishes and bring them to one spot. That’s why I feel I really did not deserve this kind of behavior.

The next two mornings, the male staff member I already knew was there. He was very kind, even asked me about my son, and I paid between $6–$8 as usual before leaving.

This morning, however, the same woman was there again. When I ordered an iced coffee with 4 espresso shots, she gave me the same condescending look as if I was saying something nonsensical. She made my coffee and told me it was $13. I paid right away (before even bringing up the issue, so she would understand it wasn’t about the money), then mentioned that on previous mornings I had paid between $6–$8 for the same thing.

She was extremely rude in response, saying a new staff member told me that price. But she’s not new—I told her she even knows my child’s name and I’ve been coming here for 3 years. She then called the manager, crossed her arms, and gave me a mocking laugh. At that point I got upset and asked her why she was laughing, and we ended up arguing.

I have no problem with the bakery itself, but it makes no sense for your team to keep someone who consistently treats customers badly...

We tried Maison De Viennoiserie for the first time as we wanted some pastries for dessert on a Friday evening nearby. We purchased the mixed fruit tart and layered lemon layered cake as recommended by a regular customer who ordered before us. To be honest appearance wise in the glass cases most of the pasties appeared somewhat amateurish in preparation and appearance compared to other decent pastry shops which gave an initial impression but we still wanted to give this local spot a try. Taste and texture wise I wouldn't say it is worth the price. The tart crust was dry and solid with no flavor, the fruit was ok but the strawberry had a odd off taste. The slice of lemon layered cake was average at best. I can't say I would return here. But funny enough 2 days later while in Bensonhurst we discovered L'Algeroise French Pastrie and walking in the small store all the pastries and cakes looked inviting, fresh yet we noticed the boxes looked very familar. We then asked the woman behind the counter if they had another store and she confirmed they did - including 81 St and 5th Ave in Bay Ridge so we were surprised of the visual differences of products between the 2 locations! Taste, texture, and visually wise the owner's second original location on Bath Avenue is so much better -...

We recently stopped by Maison De Viennoiserie, an Algerian-style coffee shop that brings together the best of North African hospitality with a French pastry tradition. The café serves lattes, coffees, soft drinks, and a lovely assortment of Algerian cookies and specialties. The highlight is undoubtedly their French pastries and viennoiseries. The showcase was filled with beautifully presented treats, from tarts and éclairs in several flavors—chocolate, coffee, vanilla, and more—to the classic mille-feuille, here called “Napoleon.” Everything looked fresh and inviting. We ordered a coffee and a latte, both excellent and clearly made with quality beans. My wife tried the coffee éclair: while not the very best we’ve ever had (we’re admittedly picky), it was still fresh, tasty, and enjoyable. During our visit, we overheard someone ordering a sandwich, possibly tacos or another light option, which the staff seemed to prepare in the back. It’s nice to know they also offer savory items beyond pastries. The atmosphere felt warm and authentic, and the service was excellent—professional, attentive, and welcoming. We’re happy to add this new Algerian spot to our list of go-to places in Brooklyn and look forward to returning to explore more...