McDonald's — Restaurant in New York

Service has gone so downhill the last few years. It was already bad before with the attitude most staff had since it’s usually young high school kids who couldn’t care less but at least the food was better and you got your order correct. Now it is staffed with a majority of people who cannot even communicate in English and get every order wrong no matter how many times you repeat it. And won’t fix it when you tell them they messed up, just look at you like you are stupid because you want what you actually paid for. They write my order correctly and give me the wrong order almost every time, I have to go back to the window or inside, which defeats the purpose of the drive through. Yes everyone makes mistakes sometimes but so often is just careless. Fries are always cold /frozen on the inside , yet somehow over cooked and burnt on the outside. Today I had a blue/green hair in the fries made me throw up and not even eat any of my food it was disgusting.

I asked for FANTA with my order, it says Fanta on my receipt and they gave me Hi C. Juice. It just doesn’t make any sense.

And now the drive through tells you the price before taxes, the price is absolutely outrageous already so to add an extra 2-4 dollars after pulling up is crazy, tax was always included in the price before so this new system is ridiculous. 2 Big Mac meals cost me 28 dollars. Just a...

Yea the food and drinks may be good but the service is horrible horrible! Me and my pregnant friend went to get some hot chocolate while she completed some work in her computer, we were there for about 15 minutes when a lady cleaning the restroom comes talking about “we can’t use the computer” or “make business” like what? We explained she’s doing some work and we will be leaving soon, she made a big mess screaming and yelling and calling all other employees over for no reason. We explained calmly again that we would be leaving soon and that we had gotten drinks and even plan to buy food and they said no that we had to leave. No excuse to kick us out whatsoever. They brought out a manager and we once again explained the situation so she said we would have like another 10 minutes and we would have to leave, so we said fine. We waited for some person to exit the bathroom because my again PREGNANT FRIEND had to use the restroom, and the same lady came to check on us again telling us time is up and checking her watch. we said we waiting for the bathroom and she legit stood by the door and escorted us out as if we were criminals or something. Mind you it was raining, so not even because it was raining would she cut us some slack. Spend ur money somewhere else with good...

Ordered a chicken sandwich through the drive through one time just once, without pickles idky but the whole sandwich tasted of pickles ive avoided buying from this place for about 2-3 years now i still don’t buy from here

They usually don’t honor their closing times 10pm it was 9:30pm and the doors were locked seen 3-4 sets of customers a night ask if it was opened while i did food delivery from here.

Edit 2024 October 22nd this place has had a “complete” redesign because of the addicts that hang out and abuse the soda machine now no body can get soda or water thanks. and im not talking about no weed smokers.

They got rid of the old managers or they quit idc its better now.

Doesn’t have that homey feel anymore, just dark gray multi store establishment.

Still glad there’s new faces there

Looking at the other reviews bro im glad I stopped doing uber deliveries with them honestly one time i went to deliver food stuff was missing. I went back to get the missing items even put the customer on the phone with the head manager a woman at the time. She literally blamed me for the missing food even though i brung my ass back to the place right after I literally just left the same place to...