Motel No Tell — Restaurant in New York

This not a welcoming establishment for Black Folks of Urban community aka the hood. “Racial Profiled” by bartender leading to an unauthorized hold without even saying anything about it. Not mention this the holidays and I needed my money to get gifts for my loved one which I couldn’t due to an unauthorized hold on my card.

Disclaimer “ If I was unable to pay the bill and try to run out the established, without any hesitation policed would have been called on me, especially being an urban black man”

I’m sure every customer doesn’t get pre charged before even getting their meal just happen to be me?

I was total embarrassed and felt targeted the moment I walked in by the nasty stares the white staff members was giving me, making feel completely unwanted at the establishment not the first time I experienced racial bias. And I ask how many people that day received a pre charge on the card before a glass of water was even presented.

Not only was there an unauthorized hold on my card but the manager and one of the owners couldn’t explain how an additional charge was placed on my card. The owner was the most helpful and professional person. Shout out jack he was extremely apologetic, understanding, and deescalated the situation.. However I will not recommend anyone who don’t fit into the corporate America norm. This is not a welcoming place for urban blacks aka hood people.

Originally I peeked interest in the Motel Notell because of the atmosphere and how much vibrancy you can see externally. I looked up the menu and decided to treat myself to a meal one Saturday afternoon, the worst mistake of ever. The Mexican staff was cool but all the white staff members were giving me dirty looks as soon as I arrived. I proceeded to sit down and disregard the situation of being looked at weirdly and placed my card on the table to assure my payment. Upon going to the rest room I given my card to the bartender to show signs of good faith, without telling me he pre charged my card. Again I wonder do everyone get pre charged before even getting a drink of water let alone their food on the table. Not my first time experiencing the racial bias but the first time I got charged before even taking a drink of water. The bartender was fully aware of the pre charge and processed to make a loud announcement about me not having enough to pay.. so I covered the balanced, check my bank statement, called my bank to confirm that the was an unauthorized hold. I have called the establishment to inform them, the first person I spoke to told me I received a charge from November and the one from December but it was my first time and the person was unsure. I’ve proceeded to return the next day to speak with the assistant manger who claimed she refunded the amount in question and it should be return within a hour or two and it wasn’t. I proceeded to come back the following day to speak to a manager for clarification and got in touch with Jack. Jack understood exactly what the situation was but couldn’t come to terms of admitting it was a racial bias. However jack provided the most help and support with situation but judging by the looks of concern he knew it was racial as well.

I was considering doing a brunch and letting friends know about the place but it’s best to take my business elsewhere where with fears of being...

Unfortunate but I tell the truth; Had me and my friend’s drinks spiked here. Was there for a few hours and had maybe 8 drinks over 3 hours. Last one was a doozy; she went home and threw up and felt awful; I stayed for maybe 40 minute after - the room was spinning and I ended up lying on the couch for 20 minutes completely feeling awful. Managed to slowly walk home where I felt awful for the next 12 hours and then threw up . This has never happened to me in 25 years of drinking. I’m suspicious of the waitress bc I proudly was talking about Donald Trump although the waitress had TDS. Be VERY CAREFUL OF YOUR DRINKS people and ideally watch them be poured yourself you never know. The only reason I am writing this is bc of this news article. I wanted this to be my local bar and was in conversation with the owners in 2022 and was fully supportive of their opening but it only takes one or two staff members to spoil it for life. I told the manager, he said he’d have a look at the video. “Couldn’t find anything.” Ok - I know it’s the usa where everyone is litigious and liable so I understand even if he did find something but still it’s a huge worry bc you hear stories and it’s the first time for me. The allegation can be made (and was made) “you drank too much”. Ok well then that’s irresponsible serving of alcohol, which I think not as it was spaced over a few hours. The friend was polish so knows and can handle alcohol. Unfortunate for all. This is...

I’ve been coming here since Motel no tell opened. The staff has always been super friendly and made me feel at home. But tonight was just weird. I was ordering drinks next to two girls, and one of them claimed to be the owner’s girlfriend. She was bragging about how she drinks here for free and even asked me how often I come here. When I said I’ve been coming since they opened, she accused me of lying because she’s never seen me before.

Things got even stranger when I started chatting with the other girl, and out of nowhere, the “owner’s girlfriend” literally inserted herself physically between us and asked who I was despite us already talking. She then told me to leave them alone. I was completely thrown off because we were just having a friendly conversation. In fact, the other girl even commented on the strange behavior of “ The owner’s girlfriend”.

I waited over 15 minutes for my drinks, only to find out they’d been delivered to the other end of the bar without anyone telling me. The whole thing felt so unprofessional and left me really confused. After coming here regularly for a while, I’m not sure I’ll be back after this experience.

Edit: The owner, Who has always been super gracious and Very hospitable, right before this incident happened, had introduced this woman as his girlfriend, Drawing a professional connection. This was not just a patron. It was someone connected directly to the bar and who was making that...