Natto hibachi and sushi — Restaurant in New York

Food wasn't that good and definitely overpriced for the size portions that we received. I've ordered two adult hibachi combos and two children hibachi. All of the combo sizes where the same so, it didn't really matter if we ordered two adults and two children, we received four children. On top of all of this, my wife had a hair in her food and we reported it. She was so disgusted that she went to the bathroom and threw up. We received the most disrespectful attitude after reporting and the way to try to discount us $4 out of our bill. I disputed the $4 that she tried to discount and told her that my wife threw everything up, so she's going to have to take off that meal. The meal was $24 which was taken off, then we realized on our check that they've charged us $8 for spring rolls that we never ordered, I then brang that to their attention. Then we were charged $6 for bringing in our own drinks from the store before eating in the restaurant. I disputed this charge and I receive the utmost disrespectful back and forth debate on whether we should be charged for it or not. I told the waitress that she never mentioned that we couldn't bring our drinks in and that we will be charged to bring outside drinks in. The woman got so mad that she said for me and my family to never come back again. At this point I was just so aggravated that we wasted our time here that I just didn't even respond. The bill was initially $104 in change, we ended up paying $66. Still have more to say but definitely tired of this post. With all the mishap and overcharging, trust me don't waste your time or money...

If I can I would put a no star. Went with my husband and toddler. We went for habachi. Was undecided and she got mad when I told her I wanted teriyaki. Her response was “than u should have told me before so u won’t sit here” As she started speaking to us in the beginning the whole time was just attitude. When I did my order there was a side dish of salad. I asked her if it was possible to have an avocado salad instead, she said no. I did tell her all I want was the avocado added so she had told me let me ask. First 3.00 for added avocado was ridiculous and second it wasn’t even half of an avocado. Other than that the cook who did the presentation was very kind smiley and respectful. Sadly towards the end as I finished paying a big roach had fallen from the ceiling into my spot of the table exactly where my plate was sat. If I wouldn’t have finished ,it would have fallen into my plate. As I was leaving I did tell the Same waitress who was giving us attitude in the beginning. Not even a refund or apology for the incident that occurred ,but all she did was get the broom and picked it up after my husband had removed the roach near my child. Which also the 4 ladies on the other side of the table had seen what had happened and had gotten so disgusted and upset. Sadly to say but I also wish they were alittle more clean. I will definitely not return...

I’ve ordered from here a few times and just placed another order. I’m a big fan of lobster salad and chuka idako(baby octopus) so I’ve tried it from many places many times over the years. Last time I ordered lobster salad from here they put a very small portion of lobster salad so I asked them to correct it this time and I thought they’d maybe make up for the previous issue but they sent the normal amount this time. Most places I order from care about customer loyalty so if they make a mistake they let you know that they will make it up to you next time but apparently they don’t care about that here. The idako was also less than I receive from any other place and also the worst tasting idako I’ve ever had. It wasn’t horrible but as someone who’s tasted idako from many places, the taste is usually consistent across the board but this one was below average. The crunchy bbq roll and spicy shrimp roll were also below average but not bad, the only thing that didn’t disappoint is the salmon skin roll this time, I guess because they were pretty close to closing the service...