Two Boots Park Slope — Restaurant in New York

I'm so sad that I'm writing a three-star review for this place. Previously I have written a five-star review for this pizza place, but a recent trip has changed two boots for me. I went around 5:00 and when I got there there was one woman in line. She took a very long time to order and while she was I looked over at the pizza case. All that was in it was half a pepperoni pie, one white slice, and a pizza with chicken on it. When I ordered I also ordered an order of garlic knots. The woman wasn't too nice and said that my garlic knots were coming out soon. I sat out the counter. Hoping to find football on the TV. It was on the NFL channel but the TV kept freezing for over 5 minutes every 6 minutes. The pizza was pretty good although 30 minutes later my garlic knots still hadn't come out. I asked them two times and they said both times that they were still in the oven. They usually only take 10 minutes tops. I don't know it was taking so long. They seemed understaffed, having a line going to the tables in the front and didn't seem to have enough chefs making pizza. All in all, this trip to two boots has been very disappointing for me. I used to love the soda deal and the nice aesthetic. I'm afraid I won't be coming...

So we ordered a pizza for my nephew who's this young child and a small pizza and it was burnt. It was inedible the pepperoni were black so I called up and they offered to make another Pizza which I thought was the appropriate thing to do and I sent my babysitter to pick it up and I'm waiting and I'm waiting and I'm waiting and I finally go there and I say how long is it going to be? It's been more than 25 minutes and the counter person said I don't know where it is. I don't know how long it's going to be. We put the order at the end of all the orders and I said what do you mean you put it at the end of all the orders you had burnt the pizza he said well it's Friday night. We're busy. That's the way we do it and when I told him I was going to make a complaint he said oh spell my name correctly then this is not a place. I'm recommending that my niece and my nephew use again. I've been coming to two boots since they opened in South slope 30 years ago and I will no longer use two boots in Brooklyn, Manhattan or anywhere else. I work too hard for my money to be treated so badly. I don't treat people that I work with that way and I don't expect to be...

encountered very bad behavior cashier or server around 9pm Feb 14 Shes a girl with Red hair , not fully hearted to serve the pizza for take out, i asked her she can put the pizza in the plate and put in paper bag cause i am riding a bike and I can’t handle the box and its just 2 slices of pizza vegan pizza to be exact. And she started to said to me in higher voice and she told me I don’t understand her. And i got high temper also and said if you don’t like your job dont work. And she got out in counter area and trying to attack me with lots of bad languages coming on her mouth and one of her friend not working there depended her and we all fight and a girl throw my pizza cause she being so bad and rude Review the CCTV of that area how rude they were. The Red hair girl tells me shes the Manager...