Niagara — Restaurant in New York

Waiting for Niagara to reply my email will rate again after I get a response:

Out of my best intention I would respectfully share with you a really unpleasant experience with one of the bouncer while trying to enter your bar tonight.

I am a 27 year old Software Engineer at xxxx living in New York.

Tonight, as usual, my two friends and I disposed ourselves to go to Niagara. We usually start our night at Yuca and around 1:30 AM we cross the street to Niagara. This time we tried to enter Niagara earlier (around midnight).

When we arrived at the door, for my surprise, we observed there was no bouncer at the door. The only person we saw standing by was a 25-35 year old male wearing a hat who was chatting with some ladies and using his phone. I was with my passport in hand but the person didn't pay attention to us at all. We started entering the bar, and when my the last of my friends was crossing the door the person who I just described started to yell at us and ask us to leave the place immediately.

This didn't happen when me (the first of the group) crossed the entrance and open the second door, neither when my friend following me did so, but when the third and last person in my group was entering.

The now recognized bouncer (who, as I described before, was minding his own business on his phone and chatting with this ladies on the side) started to yell at us get out of the bar immediately.

My friends and I were really surprised of this reaction. I explained the bouncer what happened -- we were heading to the door and thought the bouncer was just a cool dude trying to pick up girls. I am a regular customer of the bar and every time I am checked ID, but this night after seeing the person standing at the door we thought maybe the bouncer is standing in the inside of the door for ID check.

Despite my reiterated intents of trying to explain to the bouncer what just happened, he just showed no intention to cooperate, insisting on (and I quote literal words from the bouncer) "leave now and try other night dude, not tonight dude... go away".

If you ask me, looked like the bouncer was just trying to look for a fight, or appear to be a person of power at his own bias judgment. I tried to calm us all down, start over with what happened, but the pedantic attitude we kept having form the bouncer made us leave.

I will not make judgement about this single night experience about Niagara, but I am certainly sure the bouncer was absolutely unprofessional and I ask you to intervene and put this person in place. I was holding a foreigner passport on my hand, I speak with an accent, but despite my efforts to make this person think over what was happening I kept getting the same phrase in a pedantic accent "not tonight bro, go away".

I am reachable at +xxxxxxxxxx if you would like to discuss further details about this encounter.

Looking forward to...

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