Park West Laundromat — Local services in New York

Avoid at all costs. The woman who runs it is a nightmare. Would like to use some more colorful language but I'll just describe my experience. I get yelled at and called crazy for putting my clothes in the dryer saying it will break the machine and i need to use multiple machines (if everyone in there uses multiple machines imagine how long this will take). This isn't the first time I've done laundry ever, and the machines have never broken for me. Another occasion I put coins in a machine and it doesn't start. I put some more in, confused thinking i may not have put enough still doesnt start. I tell her, she knows it's busted then refuses to refund me because she doesn't believe i put the extra coins in. To sum up old machines that are on the brink of failure and a terrible person jipping people out of their change and yelling at customers. I wish there was something more severe i could do but i guess I'll walk an extra several blocks to...

As others have noted, the lady who runs this laundromat is incredibly rude and disrespectful. After coming to take our clothes out of the dryer, my girlfriend was yelled at by her, saying that we had overloaded the dryer and would start a fire. I was there as well, and at first I just kind of nodded along, thinking she had to blow off some steam and we were in the wrong somewhat. Our bad, right? But then she really started raising her voice and claiming she had told us this before (she hadn’t), at which point I stepped in and very bluntly and decisively told her she was wrong. After that she kind of just sulked away, but it’s made for a very awkward and hostile environment whenever we do laundry there. Unfortunately there aren’t many other laundromats with self service in the area. We’ve decided to give Suds by the Park a try, but they only have self...

I’ve been going to this laundry mat for a few months and have witnessed the woman who runs it be aggressive and disrespectful towards other customers, and today I finally got the same treatment. I left while my things were in the dryer and when I returned they were gone. I know it is typical for the employees to move them into the baskets to allow other customers to use the dryers. No big deal. But when my clothing were no where to be found the woman who runs it starting putting the blame on me, claiming no responsibility. When I argued back she yelled at me, calling me rude and embarrassing me in front of the other customers. She clearly did not want to claim any responsibility for misplacing my clothes, taking her aggression out on me THE CUSTOMER. Never have I received this sort of treatment. I do not recommend...