Panshi — Restaurant in New York

(I don’t have any intention of being rude or hateful this is a honest review, please do better)

Lesson learned.

What an unusual experience, paid around $20 for a “full” chicken curry and some parathas, what does the chicken curry include? 2 large pieces of bones that filled the whole container and little meat the size of your single finger on it. I actually thought it was going to be 3 pieces of meat, like some actual meat meaning some protein content. And that turned out to be 10 or 12 or something dollars, that’s right! The whole “full curry” is composed of 78-85% bones and 5-7% gravy and 7-13% meat the size of one finger and the rest of the container was just air.

I remember buying a “half size” chicken curry last year from here and it had 1 small piece of meat like half the size of a chicken leg, of course not an actual chicken leg, and one huge piece of bone with little to no gravy.

This time I ordered full size only to be severely disappointed, because I got like no meat, just bones, with 5-7% gravy(basically 5-7 teaspoons of gravy, try to pour 14 teaspoons of water in to a cup you will have a rough estimate of what I mean, yup that’s the amount of Gravy you get for 10-12 dollars )

Also, once I had ordered a bunch of shingaras/samosas a long time ago and I said I want vegetable Shingara and they gave me like 6 or 8 liver shingara of course no compensation. And few other times I ordered other curries from here like beef and fish and other stuff which cost me over $110, beef I got just bones and no gravy, fish was okay, of course over priced for the quantity of all the curries. Parathas and Naans were normal, rice was normal. Both Biryanis were just bones with a little bit of rice for a high price and a weak flavor. Tandoor tasted flavorless or raw or rotten at the same time.

will I buy anything else anytime soon or recommend this place? Maybe if I receive a response and if they give actual meat instead of bones, or just change the sign from “chicken curry” to “chicken bones” because I could have bought like 15-20 pieces of fried chicken from a different store for the same amount I spent here recently. Which would be like 80 times more protein content.

It looked like the workers will make sure you waste large amounts of money for bones, why? Do the workers take the remainder for free? If so that would make sense. Because I don’t get why the workers on multiple occasions picked up a piece of meat and they put it away and gave me bones instead, it’s as if they want $20 or $50 from you immediately (one-time) and they don’t care if you come back or not, do they not realize picking and giving customers only bones will cause a loss of profit? Most of us would like to return to a good local restaurant and bones for 12 dollars doesn’t sound like a good restaurant.

I am not making a demand that would cause a loss to your business it’s literally “give what we paid for, so that we will return to buy again, we did not see chicken curry sign and pay you 10-12 dollars so that you can give us 2 large pieces of bones”

Would I recommend this place? No to anyone who works hard and needs protein and nutrients to recover, yes to anyone rich who is willing to buy the whole tray for what? $400? Or $800? Then you will be lucky enough to get some meat with all of those bones.

Was the food at least good? Yes it smelled good and tasted like bones because that’s all I got with little bit gravy and oil, few teaspoons to be clear

I get it, inflation, low profit, and so on. But here is a fact if you give your customers something they did not pay for, you will lose customers and profit,

I came back thinking they should be given a chance maybe they improved it’s been a year, only to have my thought stomped on and be charged $10-12 for some bones 🦴 🦴

I request the owner to send someone in the restaurant in the near future secretly have them order food and I would like for the owner to see what is being given...

Scam Alert: Avoid This Restaurant at All Costs

The incident occurred on Sunday, May 26th at approximately 5 PM.

I had the misfortune of visiting this restaurant, and it was an absolute nightmare. Here’s the rundown of their shady and unethical practices:

I ordered two pieces of chicken roast, half an order of beef curry, two big shrimp, plain pulao rice, and white rice. When the lady finished warming everything up and rang up the order, I noticed that the left side of the order screen was conveniently broken, only showing the right digit of each item. This setup is clearly designed to rip people off.

She charged me $10 for two pieces of chicken roast ($5 each), $24 for two pieces of shrimp ($12 each, though the screen showed $4), $7 for half an order of beef curry, $5 for pulao rice (which the screen showed as hilsha pulao, as she said that’s how it shows), and $3 for white rice. She claimed my total was $59. I handed her a $100 bill and got $41 change back, but something felt off. The broken screen made it impossible to see the full prices.

I questioned the lady about each item. She insisted the hilsha pulao was $5. Despite her reassurances, my total still felt wrong. I hurriedly left because my car was at a bus stop. When I calculated the total in my car, it came out to $49, not $59. I immediately called the store and asked for a manager. To my shock, the manager said the shrimp were $8 each and the pulao was $5.

When I went back, I caught the manager and the lady mumbling to each other—clearly up to something shady. I confronted them, revealing the actual total should be $41. I made them open every container and calculate the total item by item. They printed the receipt and showed they had overcharged me $4 for each shrimp and $10 for the pulao, a total of $18 overcharge. They brazenly robbed me in broad daylight.

Their excuse? The lady was new and made a mistake, despite me questioning her multiple times. She even refused to give me a receipt. They offered the food for free, but I refused and simply asked for my money back and left. They only did this because they know they got caught red-handed. This experience was truly disgusting, and I can only imagine how many other customers they’ve scammed. Many people are in a hurry and don’t check their totals, making them easy targets for this fraudulent business. Total disgrace.

Upon checking other reviews, there are many other one-star reviews on Google and Yelp showing how they scammed other people and the recurring price display issue. This is indeed a bad establishment, and if you want to avoid getting scammed, don't go there.

Stay far away from this place. They’re nothing but crooks. I will make sure to report this restaurant to the business association because...

food was great, prices were reasonable. service is horrible. started going there 2 weeks ago after a lifetime with shagor, when their services and food quality started going down. but we dealt with it even in panshi since bengali restaurant are not up to the par compared to other restaurants and their services. i spent $60 to $100 a week and tipped well even with their shortcomings. however last experience was the worst. day before a major snow storm on monday night, again i ordered $80 worth of food, for whatever reason when i picked up, my salad and 2 pieces of chicken and sizzling chicken was not there. i work in brooklyn and live 30 miles into long island. i called and they found it was left behind. a girl name iti found it. i could not come back and came wednesday evening to pick it up assuming thats the norm. urmi the person in charge had a hard time believing me, wanted me to come back when iti is there. why the food was left, never mind may they did not give me the food. they acted like i messed up, why would i pay and leave food behind??!!??? especially when my family is hungry. stupid people like this should not work in customer related positions. made me wait until iti comes. this sweet girl turned out to be the worst, told me i had to pay again for the order since it was thrown out. its only $20 of the partial order, but the attitude and policy of these ignorant employees are beyond pathetic. i am sure the owners and managers are not aware to the extent how much these ignorant people end up damaging their brand and...