Been here a number of times and usually order the Garden Panini. The first time, a few months ago, when the ingredients didn't match what was listed on the menu and therefore what I was paying for, I let it slide. Today, it happened again - I'm ordering a vegetarian sandwich that features eggplant and grilled portobello as the main ingredients but instead I'm given what I assume was the roast vegetable side for whatever was the main meal of the day. The sandwich consisted of grilled zucchini, what appeared to be summer squash, a few pieces of bell pepper, and a large portion of roast onion.
I understand buying seasonal as it's tastier and cheaper, but then 'seasonal vegetables' should be what is listed and the price adjusted accordingly. Zucchini is featured in the ingredient list, of course, but zucchini and portobello mushrooms are not at the same price point, so I paid for food I never received. Further, as an allergy mom it's scary to think that an establishment can be so blasé about their offering not resembling their ingredient list. They did manage to put a tiny bit of the Swiss cheese listed on the ingredients into the sandwich, but it was so little as to render it almost impercetible. When I'm paying $12 for a sandwich, it would be great if the ingredients that give the sandwich its heft actually appear in it. My only regret was that I chose to eat at my desk so could not speak with the staff on site.
Additionally, I find it deeply problematic that we are being charged the merchant fee for swiping a credit card at this establishment. Either treat the fee as a part of the cost of your doing business, which it is, or put up a large sign by the machine to say customers are expected to pay the fee, so people can choose to pay in cash. I wouldn't have known about the fee if I hadn't studied the screen because the employee would not listen to me when I said that the screen was not progressing and asked what I needed to do - she just kept saying 'it went through' but I had not reached the point where I could click 'Pay now'. I was forced to hit the cancel button because it seemed that she expected me to walk away from a screen where my credit card was still live and it seemed I actually hadn't paid! Needless to say, she wasn't impressed about having to ring up the order again.
I'm sad to even write this review as I want to support local businesses and I remember when this space was still Sage General Store and I would frequent it as well, but today's experience, coupled with the prior sandwich dupe which in retrospect was likely not an error, has left...
Read moreI ordered delivery from here and I was really pleasantly surprised at the quality and portion size. This is going to be a long review because I couldn't suss out from the previous reviews if it was legit and I have some time to kill.
I ordered the og acai bowl for $13. It's the first great acai bowl I've gotten in the area. It was vibrantly purple, with an even layer of granola, and lots of perfectly ripe blueberries, strawberries, and bananas. The acai base filled up most of the bowl and was very cold. I live about 10m away, and I was worried about the heat melting it since it's so hot right now. If you live farther, it could probably stretch about 10 more minutes for delivery.
Also ordered the southwest steak panini. It was $14. It was a hefty, warm sandwich. The filling tasted more like a breakfast hash than I expected, but my partner wasn't mad about it. I would probably only be able to eat half of it for lunch, with a yogurt on the side.
Last but not least, I ordered the chicken caesar wrap ($14). I haven't gotten a chance to eat it yet, but it looks substantially full. I could probably eat it for lunch with a small snack.
I gave it 5 stars because this is everything I want from a healthy, american cuisine lunch spot. It's quick, satisfying, tasty, and...
Read moreI recently dined at Pantry, located in Long Island City, and I must say that my experience was far from satisfactory. The restaurant's exterior and display seemed enticing, so my friend and I decided to give it a try. Unfortunately, we were met with overpriced, oily food that did not meet our expectations.
To begin with, the menu did not display any prices. In hindsight, we should have asked for the prices, but we didn't anticipate the cost to be as exorbitant as it turned out to be. My wrap and my friend's burrito were both far more expensive than we could have imagined for such subpar quality.
Speaking of quality, the dishes were a major letdown. What we received bore no resemblance to the appetizing food we had imagined. Both the wrap and the burrito appeared almost identical - warm, soggy, and dripping with oil. The flavors were muddled, and it was difficult to discern the individual ingredients in the dishes.
Not only was the food disappointing, but it also left us feeling rather ill due to the excessive oil. It's a shame that a restaurant with such potential failed to deliver on the most crucial aspect: the food. Given our experience, I cannot recommend Pantry in Long Island City to anyone looking for a...
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