Q4 Hotel New York City — Hotel in New York

Okay I've stayed here many times in the past and it was always fine as I sometimes have to work multiple over night shoots in a row and I don't do anything but shower and sleep there.

However this past week was a bit of a nightmare. I had an overnight shoot Tues and Wed and booked a bed for Tues night. When I got to work on Tues I found out I had to also work overnight shoots on Thurs and Fri so I made a second bookings for Wed and Thurs night.

I came in around 4:30 AM on Wed morning and checked in. The guy at the front desk said I would need to change rooms tomorrow which I understood as it was a separate reservation for the next two nights.

I woke up and took my stuff with me to work as I didn't want to pay the money to store it.

I came in close to 5 AM on Thurs morning to check in for my next 2 nights which again was a separate reservation from the first night, however this 2nd and 3rd night were together on a reservation.

I go to check in and the same guy is at the desk. He asks me, "do you always check in this late?" Like it's any of his business, after not getting much sleep and working a full 12 hours on an overnight I was in no mood for a lengthy conversation and I just responded with "yes" He then pushes the issue further and asks, "Why?" Again, like it's any of his business, I responded with "work." So he goes to check me in and I am in THE SAME room as the 1st night (which means I could have left all my stuff there) but a different bed. He also tells me that they are fully booked and I would need to change rooms and so I could only check in for one night and would have to go and check out tomorrow and re-check in. I said, so I need to do this by 11 AM? He said yes.

I wake up on Thurs for 11 AM and go to check out and re-check in. There are two women down there and they tell me I had a grace period until 1-1:30p to check out and I tell them I wasn't told his, and I'm told, "Yeah, sorry, I don't know why he didn't tell you." I am then told I can go back to sleep and come back at 1:30p. I tell them, "Well I'm already up. So I'd like to just take care of this now." Since I can't fall back asleep with the noise and the light after 6 hours of sleep, however I know in about 8 hours I will feel exhausted because I only got 8 hours of sleep.

They tell me I am in the same room (AGAIN!) but a different bed. So I see the bed and it is THE SAME bed from the night before. So this means I was in a bed had to move to another bed then got moved back to that first bed. So, if people knew how to do their job correctly the person who was in my first bed for 1 night on my 2nd night could have easily just been in the bed I was in for one night my 2nd night and I could have stayed in my same bed for all three nights, and you know what? Have gotten the recommended 8 hours of sleep that I need.

I come back to go to sleep on that 3rd night and the door to the room is tapped so that it doesn't lock. The key cards were not opening the doors and so I'm sure it got annoying for one of the staff members to have to keep opening the door each time someone wanted to enter that room. But the front door does not need a key to enter and this is the first door on the right after the main doors. This seemed highly unsafe.

Since no one was at the front desk I went and e-mailed them to tell them I would be using the grace period and leaving at 1:30p and expected no extra charges. When I checked out at 1:30p the same two women were there and were very cold. They did not say hello, thank you, or bye. They didn't say one word to me.

Unfortunately for the price and the location you aren't going to find a better deal in NYC but be prepared for some headaches. But again, I've stayed here before and it has been fine, so I'm willing to give it another chance, and hopefully nothing like this will ever...

I had missed my bus home after staying a few minutes too long in the Bronx and needed a place to crash that wouldn’t destroy my wallet. In NYC, that’s a tall order. Q4 popped up in my search. I’d never stayed in a hostel before, but it was already close to midnight, and I figured it was either that or sleep on the street with my backpack as a pillow. I had forgotten my earplugs, grabbed some falafel, and hopped on the 7 train to Queens.

Q4 was surprisingly clean and had a cool vibe. There were people walking around near the front desk even at that late hour. I booked through Booking.com using the mobile rate while standing right at the desk. The woman working the front seemed either exhausted or just very New York. It was hard to tell. She didn’t say much, didn’t smile, didn’t welcome me, just asked for my ID and credit card, then handed me a blanket and pillow with about as much enthusiasm as a DMV clerk. It was whatever. I just needed sleep.

Again, the place was clean, and the bed was better than the sidewalk. The pillow was pretty flat though. They’ve got a large shared kitchen and lounge area downstairs where people can cook, eat, and hang out. I sat in there for a while with one other guy who was cooking eggs, toast, and peppers. He was from Africa and didn’t speak much English, and I got the sense that I was annoying him just by trying to chat. So I let the conversation go and just enjoyed a brief moment of peace while eating my halal bowl in silence.

That silence didn’t last long. Someone came in out of nowhere and started smacking pool balls around the table like it wasn’t 1 a.m. and dead quiet a second ago. At that point, I packed up my stuff and went to my room.

Room 101. Bunk 2. Top bunk. The bunks are metal and every little movement echoes. I plugged my phone into the USB port built into the wall next to my bed. Fell asleep. Woke up a few hours later to a shaky bed because the guy below me was tossing and turning like he was wrestling ghosts. Also, the USB port turned out to be useless. My phone didn’t charge at all.

Checkout was 11 a.m. but I dipped around 6:30 a.m. instead. I knew I wasn’t going to get any more sleep, so I hit the streets and wandered around the city. The guy at the desk in the morning had the same energy as the lady from the night shift. No warmth. Just instructions. Do you need something? Checkout? Towel and blanket go in the bag over there.

Hostels aren’t for me. That’s just my personal preference. But this place was clean, safe, and if you’re into the hostel scene, it’s not a bad spot. I stayed in a room with four bunks, and they do have free earplugs at the front desk. The staff is bland, but again, maybe that’s just New York. If you’re traveling solo and need a quick stay, it works. If I had needed the room longer or had more cash to justify it, I would’ve booked a private...

We stayed here for 7 nights. Was a below average experience. At first the place looks bright and fun but we quickly realised it was very dirty and unsocial. We walked past the staff multiple times a day and there was not one single time where we were greeted or actually acknowledged.

The main problem was the hygiene, the fridge in the common area was packed with old food and smelt strongly of mould. The couches in the common room were originally white but were stained brown from obviously never being cleaned. The rooms were very very small and the shower was mouldy and slimy and the shower screen was misted glass which you could actually see through. In a MIXED dorm. The rooms were cleaned daily BUT the 3 or 4 times we were in the room for the house keeping we noticed they did NOT wash the rugs. So they took the previous persons rug, folded it and reused it over and over for all the guests. Which is also the only sleeping cover you have other than a cheap thin sheet. Not a hard thing to do, incredibly gross and overall unacceptable.

The reviews also said that the rooms are loud which is very true. The train runs past every minute or so and it right outside the window. Our aircon would constantly reset to 30 degrees Celsius (which is very hot) every hour or so, despite the staff telling us they had fixed it THREE times.

There was a huge lack of security and we had an incident with a man trying to steal stuff from the room, a man who had just walked in to the hostel from the streets. We alerted staff of this and he returned AGAIN the next day and was freely using the computers for very very inappropriate things. When we let the staff know about this they said “if you see him again let us know”. No apology or concern. I personally felt very unsafe and concerned knowing that this had happened multiple times.

Beds and pillows were covered in plastic and were very uncomfortable. No toilet roll dispensers, no where to put clothes or towel in shower which is very inconvenient in a mixed dorm.

Very unsatisfied with our stay here, especially for the price. The hygiene problem is bad enough, let alone all the other issues we had. Would not recommend to anyone. We had to push through our stay although we desperately wanted to get out. If you are worried about cleanliness or security do...