Pasta Lovers — Restaurant in New York

Honestly for a NYC Italian restaurant this one just doesn't hit the mark. I understand this is Times Square and not some place like Bay Ridge, Brooklyn (Where I live) with some old Italian roots but this could have been much better. I dined in last Friday with two friens from out of town. I ordered the shell lovers pasta, they had the spaghetti and meatballs and the chicken Alfredo.

The pasta was too salty the first two or three bits were fine but after that the salt and low quality ingredients just overwhelmed the dish. The Sauce was salty and too thick, the broccoli seemed to be microwaved or just old, the chicken and prosciutto had an overpowering saltiness as well. Honestly the best thing was the bread they brought out for the table, no complaints there.

Now the reason I really felt compelled to write this review was not the subpar good but the staff. It's one thing to get food you don't love but if the staff is helpful and attentive then you can atleast give the restaurant credit. We had a dark haired girl as our server, she was pleasant but seemed to lack finesse and confidence. She just seemed as though she needed more training. She seemed a bit distant and meek when dealing with customers.

Then we we waited on by a separate waiter in a white shirt and piano key tie. An older gentleman with a balding spot on his head. This waiter was just not friendly, he hardly spoke when serving us. He'd pour water or place something on the table and when we said thank you he stayed silent, didn't even seemed phased by his customers. When our pasta came he brought over a plate of parmesan cheese and my fiend asked if he could put a bit more to which he put a heaping scoop and just threw it on splashing a whopping amount on my friends plate. He just don't seem to care to be there and it was showing in his service. He definitely needs to be retrained and taught about proper ediquette and customer service.

Also the bathroom needs to be updated. The toilet had a cheap old browning seat, the entire bathroom gave off this 80s vibe but not in a good way. Just old and dilapidated, faulty gold sink faucet, the soap dispenser was hanging off the wall to one side with a small bread plate under it to catch falling soap, it kinda grossed me out actually. The dilapidated appearence of the bathroom just made me feel like this establishment wasn't very clean and after eating there made me question the state of care and cleanliness in the whole restaurant especially with this pandemic going around.

Finally after eating there I actually got a stomach ache and diahreea later in the night and that's not like me ever. I had felt fine the whole day then after eating here I felt sick and at one point ever felt the urge to throw up. Something just was not right about the food here. Buyer beware especially if you have a queasy stomach.

Overall a pretty bad experience, my friends didn't even finish most of their food and declined to take it being that they just knew they had no interest in eating any more. I will nolot be returning to Pasta Lovers. I hope management sees this review and takes action to make this restaurant a more pleasant experience for customers. Best of luck...

I would not recommend this restaurant to anyone. If I could give 0 stars, I would. The food was horrible and tasteless. I had to ask for salt and pepper to season this tasteless food. The server Javier was very rude and dismissive. When asking about the pastas on the menu, he was not helpful describing the entrees to us and looked annoyed. When we were eating, he took away the salt and pepper and my cup even though I was still drinking from it and using those items. He never asked if I was done with it, he just automatically removed it from the table. He also took away the garlic bread that was on the table and that we were going to eat. When the dessert menu came, I pointed and said that we would like hot chocolate and we asked if it comes with whipped cream. He then said, "Be more specific", which I thought was odd and rude. I thought to myself: How specific do you want me to be? Hot chocolate is hot chocolate. Javier then got upset and walked away from our table, which I was confused. I told another male server about Javier and said that he was very rude and how we wanted whipped cream on our hot chocolate. The other server was nice and said that he will put whipped cream on our hot chocolate. When the bill came, I asked if we could split the bill and pay with Apple Pay. He said "Yes" and then looked confused. Then he asked for the cards. So, I'm like why say Yes, we can pay with Apple pay and then ask for our physical bank cards. Luckily, we did have our cards with us and decided to pay with them. The service was awful and the sever was the worst. I've been to many Italian restaurants in the city and I have never been to a worst one than this one. The atmosphere was weird from the start since they wanted to seat us (POC) towards the hidden back corner of the restaurant, while there were so many open unreserved seats to the front. The other servers kept staring at us strangely and Javier was just disrespectful for no reason. We felt very uncomfortable. PLEASE DO NOT WASTE YOUR TIME AND COME TO THIS RESTAURANT. PLEASE CHOOSE ANOTHER RESTAURANT WHO WILL GIVE GOOD AND QUALITY SERVICE!!! WE ARE PAYING CUSTOMERS, WHO DO NOT DESERVE BAD SERVICE. This is a shame for people who just want to enjoy eating Italian food in the heart of...

Located right next to Times Square, this restaurant has a classy setting and really generous staff. Special mention to Nick, Dennis and Ronnie who were super friendly and the sweetest guys serving us! As the name suggests their USP is their huge variety of Pasta.

If you're active on Instagram then you must have definitely watched the viral video of their incredible Fried Mozzarella so of course we had to get that! The Fried Mozzarella is basically like Mozzarella sticks but way beyond perfection. The marinara sauce served along was absolutely delicious and went so well with the fried Mozzarella.

Next, we ordered their Special Cheese Wheel Hennessy Pasta which is a MUST TRY or else you'll regret it all your life! Firstly, the presentation was on point. They brought in the whole Parmesan cheese wheel at our table and torched it up with Hennessy and doused the Fettucine into the cheese. The pasted was supremely buttery and creamy and we totally loved it!

From their variety of Pizzas, the Grandma's pizza struck our eye so we got ourselves that. This was a square shaped thin crust pizza with the goodness of marinara, cheese and pesto drizzled on top. The pesto was a game changer and it blew us away! Loved it!

For dessert, we went for the New York Style Cheesecake and the Molten Chocolate Cake. The cheesecake was just so smooth and delicious but the Chocolate cake was the one which won our hearts! The Molten cake is filled with molten dark chocolate at the center and it literally defines the term soul satisfying!

Overall, Pasta Lovers is a perfect spot for good food and drinks and for any occasion like a date or casual meal. Huge thumbs up to the...