I've come here many times in the past and enjoyed my meal although more often than not the cashier gets my order wrong. But today I went with a friend to lunch and not once but twice was our time disturbed by the manager's rude and unprofessional attitude. First, we were waiting in their extremely cramped line and my friend was pushed out of the way because they "almost" knocked a drink over although they weren't close to obstructing anything at all, if anything the manager's nudge would've made them knock something over. Then when we sat down to eat the manager went out of his way to approach me, cut off my conversation, and say "You can't eat outside food here." Although I was just enjoying my packed lunch none of the other employees have ever complained or mentioned anything about prohibiting outside food during the previous times I've dined there, and even that time an employee passed us multiple times and failed to mention anything about this rule. What I found even more absurd is that my friend was dining with food from the establishment, and when I asked "Why?" he simply said "This is a restaurant. Go somewhere else to eat your food." The disrespect from this establishment was preposterous, and it's apparently not uncommon, on another occasion I was told that customers were yelled at for moving empty chairs around to eat lunch together and it was with no courtesy at all either. This "Restaurant" just fails at having any respect for their customers and today I fell victim to prejudice, because behind me was a family eating sandwiches from a different establishment that was never rudely approached and asked to leave by the manager. Never will I come back here and I advise you to do the same unless you enjoy being subject...
   Read moreWe were going to this bagel place all this year. Usually ordered bagels with cream cheese and a dessert & coffee's. We decided to go yesterday afternoon 9.27.2021. I just had a buttered bagel and coffee, I already had lunch earlier; the lady ordered a cream cheese and lox bagel and a soda, $17.50 she spent & I spent $5.00- that's a lot of money if you ask me! We noticed suddenly they had the seating area closed; suddenly, there's no more seating inside the bagel restaurant! I asked the cashier/counter man why was the seating area closed; he told me because the boss didn't want paying customers to no longer sit in the restaurant!! I told him that I have been coming to this restaurant all this summer & I was sitting in the seating area having my lunch, & that I haven't been in this restaurant in about a month; now; he told me it's been a month now since the boss doesn't allow anylonger paying customers to stay in the restaurant; order & pay for your food & leave! REALLY? I emailed the boss as soon as I got home. He had the audacity to write & tell me that I only had a buttered bagel & coffee & that the lady who ordered the cream cheese lox bagel & soda I didn't pay for! I wrote him back saying that I was reporting this pick a bagel on 23rd Street restaurant suddenly in September 27th, 2021 not allowing paying customers to sit anymore in the seating area for this restaurant! I wrote him & told him that we are going to report some other stuff about this bagel on 23rd Street restaurant also because I had had enough of him & must get satisfaction for his extremely poor behavior to paying customers! He thinks that I am playing games...
   Read moreI cannot say enough wonderful things about this NYC bagel place! From the moment you walk in, you're greeted with the enticing aroma of freshly baked bagels. The staff is incredibly friendly and welcoming, making you feel like a regular even if it's your first visit.
Now, let's talk about the bagels themselves - they are simply divine! Perfectly crispy on the outside and delightfully chewy on the inside, each bite is a little piece of heaven. Whether you prefer a classic plain bagel, an everything bagel, or something more adventurous like a cinnamon raisin bagel, they have it all, and it's all delicious.
The selection of spreads and toppings is equally impressive. Their cream cheese options are to die for, and the lox is always fresh and generously portioned. Don't forget to try their specialty sandwiches - they're generously stuffed and bursting with flavor.
The ambiance is cozy and inviting, making it a great spot to catch up with friends or enjoy a leisurely breakfast. And of course, the convenience of being in the heart of NYC is a bonus.
In summary, this bagel place is a true gem in the city. If you're a bagel aficionado like me, you owe it to yourself to pay them a visit. You won't be...
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