Sixpoint Brewery at Brookfield Place — Restaurant in New York

Our party of 8 had what should have been a lovely evening completely ruined by the shockingly unprofessional behavior of the hostess at this restaurant. We had a reservation for outdoor seating, which was fine—until the skies suddenly opened up and it started absolutely pouring. Within minutes, the outdoor area was flooding, and we were all getting drenched, with water pooling around our feet. Clearly, staying outside was no longer an option.

We politely asked the hostess if we could be moved inside—mind you, the indoor dining room was almost completely empty. Instead of understanding the situation, she seemed to take our request as a personal offense, like we had any control over the weather. She began making a visible scene at the host stand, talking loudly and gesturing toward us while chatting with other staff members in a way that made it clear she was talking about us. It was deeply uncomfortable and unnecessary.

When she finally came over to accommodate us, she did so with a level of passive-aggressive hostility that was hard to ignore—slamming chairs and aggressively shoving two tables together without saying a word. No apology, no basic courtesy, just pure attitude. Her behavior was not only rude, it was entirely uncalled for, especially considering we were simply trying not to eat our dinner soaked through in a puddle of water.

It’s mind-boggling that someone with that kind of temperament is allowed to work in a customer-facing role. Worse yet, no manager ever came by to check in, let alone apologize. If this is the kind of attitude this business accepts—or worse, condones—then it’s not a place that deserves our time, attention, or money. There are far too many great restaurants out there run by professionals who know how to treat people. We won't be back—and we strongly suggest you skip this...

I enjoyed beer here but I only come on Saturdays since there are far too many corporate events that book part or entire place in the weekdays especially during happy hour (even though technically there is no happy hour here). I found for even partial space booking, it’s a mad house in here especially when the tape barriers are not properly placed and so event guests eventually take over the entire bar. There were many times when I come early only to get kicked out later because of corporate events so not a fun experience enjoying your beer only to get kicked out suddenly. After getting kicked out many, many times, I decided to make a far departure from coming in 5 times a week to only once a week since they obviously don’t care for my business or others when you’re not a big group though I question why I come back at all? Just another establishment that only cares about the Benjamins and big corporations but not the little Joes who just wanna enjoy a...

Service was horrible. Our waitress spoke to us once, then disappeared. When she took our order, she gave us an attitude for no reason. We saw her on her phone, playing basketball, speaking to numerous other tables, and ignoring us when we hadn’t even gotten water. When she came over a second time to finally give us a drink, she placed it down and walked away without saying a word. She never came back, and different servers had to help us the rest of the night because she was so negligent. The mood of our meal had completely changed because she seemed angry at us/like she was avoiding our table. We were very upset by this experience. We didn’t get her name, but our waitress was a young woman with curly brown hair tied back. We came at around 1:30PM on Saturday 5/18. She should not be a waitress if she cannot complete simple tasks like asking if a customer needs anything or checking on them instead of texting. As a waitress myself, I was very...