Socarrat Paella Bar - Nolita — Restaurant in New York

So I decided to go here for restaurant week. Initially tried to make a reservation for 16 but the person taking the reservation wanted us to go thru the event planning where we were informed that we would not have the restaurant week pricing but instead a charge of $55/pp before tax and gratuity. I ended up needing to make 2 separate reservations which was fine. The day comes and we head over. The service from our waitress and the busboys were amazing. Andres on the other hand had an attitude since he realized we were the party of 16. They had a huge table available but wouldn’t sit us there because we didn’t go thru the event planner and it was reserved for another party. Ok no problem. So about the food and that service. The appetizers came out at different times. We tried the shrimp, chorizo and dates. The chorizo tasted like straight cooked sausage. Not bad at all but it’s accompanying sauce didn’t taste like anything. The dates were amazing. The shrimp I heard was great. The bread was very yummy. Then the time from the appetizers to the main course was way too long. The gap was more than 30 minutes between them. It was around this time that we noticed that they sat a couple different parties at the big table we had asked for. These parties had nothing to do with each other but sat together. Finally get 2/3 paellas(2 socorrat and one meat), looks like a rich dish of seafood and the fish ends up being bland. The scallops had no taste either and there was only a handful of pieces of octopus. The meat one came out last. Looked the most “poor” of the bunch. The meat tasted amazing. But the rice alone tasted like something didn’t belong there. For Dessert, both the churro and flan were really good. Delectable. Juliana and Pancho were amazing to us. Really sweet and genuine to us. While I don’t think they did a great job dealing with big parties, I would give this place a second chance with a more intimate party.

Took a star for the roach Took a star for andres’ attitude Took a star for timing between appetizer and...

Made a reservation to celebrate a friend's birthday. Walked by the restaurant early and it was empty. Went over to REI to find something which is around the corner. Spent about 20 mins there and returned to find the place still empty. Checked in early, 30 mins, and they asked of we had a reservation. I kind of thought ot was funny, but didn't realize that later that night the empty restaurant would be capacity full since there was only 35% due to Covid19. Now it may have seemed robotic at 1st until Amaya, our waitress, took over. Her passion for making customers feel good and part of the experience started as soon as she came by our table. She was bright and cheery and full of suggestions to help enjoy out night. We started out with my favorite, Gambas al ajillo, and we ordered these delicious balls of potatoes filled with meat. Both were really good, and when you use the hard dough bread to dip into the hot garlicky full of flavor olive oil. The oil is so tasty, we asked for more dipping bread! We also decided to order a red wine, and my friend a sangria that tasted like a piña colada. We were not going to overeat like we usually do, so we ordered the Chorizo.. Chorizo, pincho de Pollo and the Coles de bruselas ( crispy Brussels sprouts). The Brussels sprouts were really delicious. Since it was my friends birthday, Amaya surprised us by signing Happy Birthday to my friend with 2 flutes of cava. Now here is where my friend was truly impressed. The Tarta de Santiago, the traditional Spanish Almond cake IS TO DIE FOR! What a fantastic cake she served for a birthday cake. My friend said it was the best tasting item they ever had. It was extremely delicious. Socarrat knows how to take care of their customers with extra zest. Amaya truly made our night. She is amazing...

I recently visited Socarrat with high hopes after hearing about their renowned paella. My experience, however, left much to be desired.

My companion and I ordered the paella for two. While the flavors were decent, the portion size was surprisingly small for the price. It left us feeling like we could have used a bit more to truly enjoy the dish.

Unfortunately, the service was a significant letdown. After finishing our meal, we realized we had left a small red backpack containing our clothes and water on our chair. We immediately called the restaurant, and they assured us over the phone that they had found our backpack and would keep it safe for us until we could retrieve it the another day.

The another day, we made a special trip back to the restaurant to collect our belongings. To our dismay, when we arrived, the employees seemed completely unaware of our situation. They appeared confused and claimed not to have seen any backpack matching the description we provided over the phone the previous night. It was a frustrating and disappointing experience, to say the least.

Overall, while the food at Soccarrat can be enjoyable, the poor service we encountered, especially regarding the mishandling of our lost item, overshadowed any positives. I would not recommend this restaurant based on my experience with their...